Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Retail Store Supervisor
Nutrition planet
01.2017 - 12.2019
Supervised and managed retail staff to ensure efficient operations
Managed presentation needs by teaching employees how to clean customer areas and reset stock
Trained new employees on company policies, procedures, and sales techniques
Promoted loyalty programs and store cards
Balanced cash drawer at beginning and end of each shift
Managed employee schedules, taking into account personal requests and business needs
Assisted customers with product selections by providing knowledgeable recommendations.
Artist
Ras Theatre Group
06.2013 - 08.2016
Productively participated in facilitating theatre workshops
Attending regular rehearsals and delivering live performance in theatre and TV serials
Worked closely with head director and other actors and actresses to refine performance and realize director's vision towards play on stage.
Senior Insurance Associate
MetLife
09.2010 - 07.2015
Monitored premium payments from clients, sending reminders when payments were overdue
Educated clients on the importance of maintaining accurate records for a smooth claims process
Prepared reports detailing claim statistics, loss ratios, and other relevant performance metrics
Provided exceptional customer service by addressing inquiries in a timely manner
Conducted research on potential clients to evaluate insurability and identify risks
Reviewed insurance applications to ensure accuracy and completeness
Maintained up-to-date knowledge of insurance regulations and industry trends.