Deeksha Choudhary
Etobicoke,Ontario
Summary
Successful human resource candidate with expertise in employee recruitment and training . Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Recruiter
WSIB (Workplace Safety And Insurance Board)
11.2022 - Current
- Manage all aspects of the recruitment life-cycle for entry level positions and mass recruitments.
- Provide support to Talent Acquisition Consultants for other recruitment initiatives.
- Provide advice on recruitment policy, best practices and on legal/collective agreement obligations as it relates to recruitment
- Manage the data/metrics associated with the recruitment process to ensure all relevant data on applicants is available for analysis.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with HR leadership regarding candidate salary determinations.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Monitor the work of the supporting Talent Acquisition Coordinator to ensure recruitment tools are in place and timelines are on track.
- Establishing of recruitment timelines with hiring party; Preparing job postings for internal and/or external posts; Screening candidates against job qualifications; Conducting telephone interviews; Providing input on appropriate selection tools;
- Determining order of offers and communicating results (e.g. offering position or declining a candidate); Providing feedback on recruitment process and/or results as required;
Recruiting Agent
MINTZ Global Screening
09.2021 - Current
- Evaluated applicants, reviewed resumes, and conducted interviews with consistent set of assessment criteria
- Basic knowledge of Bamboo HR
- Verified candidates, conducting background checks and connecting with references
- Established applicant sources, conducting outreach via online job boards, employment agencies, community services, and colleges
- Addressed organizational staffing needs, working closely with management to understand and establish optimal levels
- Maintaining relationship with existing business partners as well as following up with available potential candidates
- Worked in fast-paced environment and manage to respond to inquiries in accordance with company' process and policies
- Served HR department as administrator, supporting management in whatever capacity was necessary to reach operational goals
- Maintained confidential employee records, following established protocols for proper handling of information
- Made recommendations to hiring managers with regards to recruitment, screening, and interviewing candidates for hire as necessary
Customer Service Agent
Teleperformance
07.2021 - 08.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization, and management of multiple tasks and projects simultaneously.
- Adapted to new applications and maintained knowledge of current technologies.
Customer Experience Associate
Walmart
11.2020 - 07.2021
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service
- Maintained an extensive knowledge of company products to recommend items that aligned with customer needs
- Documented all customer interactions in the internal database to maintain customer service history details
- Trained new personnel regarding company operations, policies, and services
- Answered an average of 25 calls and emails, addressing customer inquiries, solving problems, and providing product information.
Human Resources Assistant
Vision Foundation
01.2017 - 01.2019
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategy.
- Sourced and screened candidates through various online channels and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Built talent pipelines of 50+ applicants to support efficient and effective hiring.
- Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
- Communicated with an average of 25-30 applicants per day at various stages of the hiring process.
- Planned interview and selection procedures, including screening calls, assessments, and in-person interviews
Education
Post Graduate Certificate - Human Resource Management
Centennial College of Applied Arts And Technology
Scarborough, ONPost Graduate Certificate - Project Management - Information Technology
Fleming College
Peterborough, ONBachelor of Science -
I.T.S Engineering College
Skills
- PeopleSoft(basic knowledge)
- Scheduling
- Task prioritization
- MS Office expert
- Effective planning
- Self Starter With problem-solving Attitude
- Pre-Employment Screening
- Candidate Sourcing
- Analytical thinking
- Time management
- Interpersonal skills
- Cold Calling
- Global Recruitment
- Talent Acquisition Strategies
Timeline
Talent Acquisition Recruiter
WSIB (Workplace Safety And Insurance Board)
11.2022 - Current
Recruiting Agent
MINTZ Global Screening
09.2021 - Current
Customer Service Agent
Teleperformance
07.2021 - 08.2021
Customer Experience Associate
Walmart
11.2020 - 07.2021
Human Resources Assistant
Vision Foundation
01.2017 - 01.2019
Post Graduate Certificate - Human Resource Management
Centennial College of Applied Arts And Technology
Post Graduate Certificate - Project Management - Information Technology
Fleming College
Bachelor of Science -
I.T.S Engineering College
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