Summary
Overview
Work History
Education
Skills
Certificatesandtraining
Certification
Timeline
Generic

Kelly Hamilton

Thunder Bay

Summary

Knowledgeable Return to Work Specialist with a solid foundation in facilitating successful return to work and a track record of delivering results through targeted initiatives. Utilizes effective problem solving to achieve objectives. Proven ability to work collaboratively with relevant parties to determine a resolution to complex challenges in the return to work process. Utilizes thorough assessments and innovative approaches to address individual needs and meet organizational goals. Ability to design and implement programs that support employees with disabilities using an empathetic and objective approach. Known for collaborative approach and adaptability, consistently driving success and positive outcomes. Striving for ongoing professional development through continuing education.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Return to Work Specialist

Workplace Safety & Insurance Board, WSIB
02.2011 - Current
  • Evaluate and assess case needs to determine the appropriate approaches that lead to optimal re-training and return to work outcomes.
  • Conduct or arrange assessments to develop effective goal oriented return to work plans.
  • Implement a client-centric approach to educate individuals with physical and mental stress injuries and their employers on the WSIB return to work policies, Workplace Safety and Insurance Board Act and other relevant policies.
  • Driven to achieve optimal RTW outcomes through coordinating and facilitating meetings with workplace parties while proactively identifying risk factors which could result in barriers to return to work.
  • Generate innovative solutions using leading practice approaches to resolve barriers impacting return to work.
  • Develop a follow up system through assigning accountability for the implementation of all resolutions.
  • Followed all company policies and procedures to deliver quality work.
  • Maintain effective documentation to manage competing and changing case priorities.
  • Maintain up-to-date knowledge of relevant legislation and industry trends, ensuring compliance with best practices in disability management.

Ability Management Consultant

ACCLAIM Ability Management Inc.
01.2006 - 01.2011
  • Promote successful case resolution by providing pro-active case management and participating as an integral member of a multidisciplinary team of professionals across Ontario
  • Promote successful case resolution by coordinating communication between the multidisciplinary members of the treatment team
  • Provide vocational and medical case management
  • Liaise with medical practitioners, treating clinicians in respect to treatment and vocational issues
  • Provide job search strategies and career counseling services
  • Interview Clients, assess client's transferable skills and vocational needs
  • Conduct/co-ordinate vocational testing and psychometric assessments
  • Establish and facilitate appropriate vocational goals with clients
  • Implement and monitor vocational rehabilitation interventions
  • Select and monitor secondary service providers
  • Research Labour Market and employment trends
  • Research and consult with clientele with respect to retraining options
  • Determine the need for accommodations or assistive devices to aid clients in retraining programs
  • Review medical documentation and adjudicate short term disability claims for employers

Case Manager II/Vocational Counsellor/Placement Officer

Ontario March of Dimes
01.1998 - 01.2006
  • Select simulated work activities to assess client tolerance for work, work behaviour and to determine solutions to client limitations while performing work activities
  • Market the skills of consumers and the services of Ontario March of Dimes to prospective employers
  • Determine the specific needs of prospective employers and match clients possessing suitable skills with appropriate employment opportunities
  • Supervise clients while completing placement duties and provide support and feedback to assist in improving skills
  • Review referral information and/or perform intake interviews to determine client needs and arrange appropriate services
  • Conduct vocational evaluation and exploration or coordinate assessments required to determine clients' interests, aptitudes and appropriate work goals
  • Monitor clients, maintain case notes and compose reports regarding client progress
  • Conduct labour market research and surveys to determine employment trends, obtain wage information and to determine the physical demands of various occupations
  • Compose Labour Market Re-entry Proposals or Individual Service Plans identifying suitable employment goals and recommending the most cost-effective and feasible route for returning clients to the labour force
  • Determine appropriate solutions to any issues or barriers which may arise during client participation in a Labour Market Re-entry or Individual Service plans
  • Provide counseling other than that related to vocational services, or, if needed refer client to appropriate services outside of Ontario March of Dimes

Chiropractic Assistant

Gleeson Chiropractic Clinic
01.1998 - 01.2000
  • Schedule patient appointments
  • Accept payment for services
  • Preparation of treatment rooms
  • Organize the daily schedule of each Chiropractor and Massage Therapist
  • Administered various treatment modalities such as massage, ultrasound, heat/ice as directed by the Chiropractor
  • Maintain inventory records

Education

Advanced Certificate in Return To Work - Return To Work

Pacific Coast University
Port Alberni, BC
08-2028

Occupational Therapist Assistant Certificate -

Humber College
Etobikoke, Ontario
01.1997

Honours Bachelor of Arts - Psychology

Lakehead University
Thunder Bay, Ontario
01.1994

Skills

  • Return to Work Planning
  • Case Management
  • Communication Skills
  • Teamwork
  • Independent Work
  • People Skills
  • Client Assessment
  • Plan Development
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Team collaboration

Certificatesandtraining

  • Certified to administer General Aptitude Test Battery (GATB)
  • St. John Ambulance Standard First Aid and CPR
  • Canadian Mental Health Association Suicide Intervention Training
  • Ontario March of Dimes Case Management Training
  • Member of the Vocational Rehabilitation Association of Canada

Certification

Certified to administer General Aptitude Test Battery (GATB)

Canadian Mental Health Association Suicide Intervention Training

Member of the College of Rehabilitation Professionals as a Certified Vocational Rehabilitation Professional (CVRP)

Member of the Canadian Society of Professionals in Disability Management with a Certified Disability Management Professional (CDMP) designation

Timeline

Return to Work Specialist

Workplace Safety & Insurance Board, WSIB
02.2011 - Current

Ability Management Consultant

ACCLAIM Ability Management Inc.
01.2006 - 01.2011

Case Manager II/Vocational Counsellor/Placement Officer

Ontario March of Dimes
01.1998 - 01.2006

Chiropractic Assistant

Gleeson Chiropractic Clinic
01.1998 - 01.2000

Honours Bachelor of Arts - Psychology

Lakehead University

Advanced Certificate in Return To Work - Return To Work

Pacific Coast University

Occupational Therapist Assistant Certificate -

Humber College

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