Debra Rourke
Thunder Bay,Ontario
Summary
Experienced customer service professional skilled in effectively addressing and resolving customer concerns. Known for fostering team collaboration and driving positive results. Possesses strong communication and problem-solving abilities, ensuring customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer service representative
Xtra cash
11.2021 - 05.2025
- Processed cheque transactions, facilitated payday loans, and issued gift cards
Bartender
Loyal Order Of Moose lodge 844
09.2010 - 04.2025
- Duties encompass bartending, customer service, cash handling, inventory reconciliation, and end-of-shift cash balancing
Education
Post-secondary education - Business Accounting
Confederation College
Thunder Bay, ON05.1989
Skills
- Service excellence
- Listening skills
- Problem-solving
- Information entry
- Client relations
Certification
Smart Serve
Food safe handling
Timeline
Customer service representative
Xtra cash
11.2021 - 05.2025
Bartender
Loyal Order Of Moose lodge 844
09.2010 - 04.2025
Post-secondary education - Business Accounting
Confederation College
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