Deborah Tuliza

• Conduct initial consultations with clients to assess their eligibility for pardons or waivers.
• Prepare and compile thorough and accurate pardon and waiver applications for submission to relevant authorities.
• Communicate effectively with officials to follow up on application progress and address any inquiries or additional requirements.
• Ensure all activities adhere to legal and regulatory requirements governing the pardon and waiver process.
• Stay informed about changes or updates to relevant laws, regulations, and procedures affecting pardons and waivers.

Acted as the point of contact for all store customers. Supported customers on the sales floor by responding to inquiries, providing product recommendations, and locating merchandise in-store and on the store system.

Provided all customers with friendly, personalized service to build brand loyalty and maximize store sales. Maintained direct responsibility for customer satisfaction from store entry until payment. Managed all conflicts promptly and professionally using corporate guidelines and dispute resolution techniques.

Followed all company standards for documentation and sales. Created and updated customer profiles, recorded all transactions, processed payments, and promoted the loyalty program.

Supported all voting activities at voting sites. Provided information to voters regarding the voting process, assisted individuals with accessibility requirements, and helped voters with registration.

Oversaw all voting processes to ensure the voting site and individual voters complied with Elections Canada standards. Reviewed all identification and documentation, accurately recorded all voter information, and shared voting policies, regulations, and guidelines with voters.

Collaborated with the Central Poll Supervisor to regularly inspect the voting site and the surrounding area, ensuring that ballot boxes, signs, and accessibility measures met all federal requirements.

Provided efficient and friendly service to clients of an upscale golf club restaurant. Maintained a clean service area, greeted clients, and recommended food and restaurant features.

Shared in-depth information and knowledge on menu items to advise customers and assist with selections. Ensured accuracy of all order notes and collaborated with kitchen staff to deliver food to guests promptly.

Complied with all restaurant standards for Health & Safety, food handling, and recording guest experiences

Collaborated effectively with diverse teams consisting of volunteers, temporary staff members, and government officials.

Assisted with all paperwork and documentation for voting day operations. Managed correspondence with voters, including intake, identification processing, voting instructions, and filing comments/ concerns.

Monitored the voting site and assisted with all necessary accessibility requests. Recognized potential accessibility issues and applied measures to eliminate barriers for incoming voters.

Collaborated with other team members to enhance voting centre efficiency. Analyzed situations and implemented new processes to reduce lineups, speedup intake, and facilitate voting.

Assisted with all guest registration processes in a fast-paced, high-volume setting. Verified all guest information to ensure registrants had the correct identification and event passes.

Managed applications for new registrants and reviewed all intake paperwork. Evaluated applicants against event criteria, processed payments, and submitted applications into the record database.

Coordinated with event staff and internal departments to ensure applications and registration paperwork was processed efficiently. Communicated directly with guests to give updates on registration status and provide instructions on necessary follow-up.

Organized, maintained and updated information in computer database.

Managed a high-volume front desk and oversaw all office operations and client check-ins. Screened visitors, distributed visitor badges, and directed visitors to their desired locations within the building.

Communicated directly with clients, creating a positive rapport with all visitors. Maintained a tidy reception area, provided friendly service to clients, and responded to all inquiries timely and accurately.

Complied with all CEGEP safety and security procedures for visitor entry. Managed the logbook to ensure visitations were accurately recorded and reported all discrepancies and violations to management