PUNEET PAL SINGH PUNIA
Surrey,BC
Summary
Passionate individual carrying years of customer service and public safety experience from multiple lines of work and having strong investigative, interpersonal skills to work with individuals with diverse backgrounds.
Disciplined Security Officer experienced in enforcing safety protocols, protecting property and monitoring suspicious activity. Possesses excellent communication and customer service skills. Dedicated to providing safe and secure environments for clients and employees.
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology.
Ready to apply knowledge and skills to any challenge.
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SECURITY/TRANSIT SUPERVISOR
COMMISSIONAIRES BC
01.2022 - Current
- Supervising/maintaining security and safety of employees as well as public
- Coordinating closely with local law enforcement agencies during security and safety incidents
- Patrolling premises regularly to maintain order and establish security presence.
- Preparing detailed reports of security incidents and investigations.
- Utilizing strong communication skills to interact with staff, guests, vendors and law enforcement personnel in professional manner.
- Assisting people in health crises by administering first aid or calling emergency medical services.
- Working closely with department heads to identify patterns of recurring conflicts and implement preventative measures accordingly.
- Conducting performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
SECURITY OFFICER
LOGIXX SECURITY
10.2022 - Current
- Greeting guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority in a High end retail store.
- Preventing shop-lifting.
- Customer service and ensuring safety of employees.
Food Service Supervisor
A&W FOOD SERVICES
01.2018 - 01.2022
- Dealing with customers and ensuring adherence to quality, cleanliness, equipment and restaurant policies and standards.
- Resolving workplace issues and training staff and monitoring duties performed by staff and much more.
- Initiated creative solutions to resolve customer complaints and issues.
- Motivated employees to reach highest professional potential.
- Tracked company inventory and noted item shortages for future product orders.
Education
ASSOCIATES OF ARTS IN ARTS & SCIENCES -
CAPILANO UNIVERSITY
North Vancouver, BC01.2020
Skills
- Capability to perform efficiently alone as well as in a team
- Computer literacy, proficient in computer applications and data analysis
- Work efficiently under pressure in stressful environment and resolve conflicts and disagreements
- Dealing with Emergency procedures such as Fire Alarms, First Aid or medical emergencies
- Prioritizing safety and security
- Ability to convince others
- Friendly and positive attitude
- Great observation skills
- Excellent Communication Skills and fluent in English, Punjabi and Hindi
- Emergency Response
- Report Writing
- Conflict de-escalation
- Superior customer service
- Report Writing
- Conflict de-escalation
- Superior customer service
CAREER OBJECTIVE
Ambitious and dedicated individual seeking an entry level position in law enforcement. Eager to utilize my education, expertise, experience and passion for public service to contribute to the community and assure its safety and security.
Certification
- Occupational First Aid Level 1
- Basic Security Training
- CLASS 2 license with clean abstract
- Active shooter training
- Diversity Awareness
- Workplace Respect
- Mental Health Awareness
- NALOXONE Trained
Languages
English
Punjabi
Hindi
Timeline
SECURITY OFFICER
LOGIXX SECURITY
10.2022 - Current
SECURITY/TRANSIT SUPERVISOR
COMMISSIONAIRES BC
01.2022 - Current
Food Service Supervisor
A&W FOOD SERVICES
01.2018 - 01.2022
ASSOCIATES OF ARTS IN ARTS & SCIENCES -
CAPILANO UNIVERSITY
- Occupational First Aid Level 1
- Basic Security Training
- CLASS 2 license with clean abstract
- Active shooter training
- Diversity Awareness
- Workplace Respect
- Mental Health Awareness
- NALOXONE Trained
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