Dheeraj Kumar
Kelowna
Summary
Skilled security guard offering over one year of experience in security. Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed-circuit feeds. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard & Mobile Patrol
Commissionaires BC
03.2023 - Current
- Respond quickly to emergency situations, typically within two minutes of the alarm sounding to assess and deflect issues.
- Complete full building and grounds patrols every hour to spot and investigate concerns.
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Gaming Security Officer
Treasure Cove Casino
05.2022 - 01.2023
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment such as cameras.
- Maintained composure and professionalism while screening over 500 visitors during high-volume periods.
- Informed violators of applicable rules and removed unauthorized individuals from the premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Restaurant Manager
HAB 97 & FRIED CHICKEN
01.2021 - 02.2022
- Restocked food items, including condiments and toppings, when inventory ran low.
- Successfully communicated with all 12 team members to navigate job duties and complete daily tasks.
- Suggested add-on items like desserts and side dishes, which increased by 25% of revenues through upselling.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Northern Lights College
Dawson Creek, BC12.2020
High School Diploma -
Pacific Link College
Surrey, BC03.2018
Skills
- Report writing
- Surveillance skills
- Crime prevention
- Security guard license
- Theft prevention training
- Physical stamina
- Problem-solving
- Strong communication
Certification
BYLAW COMPLIANCE, ENFORCEMENT & INVESTIGATIVE SKILLS 1
Gaming Security officer (GSO) certificate
BC Security License
Serving It Right Certificate
WHMIS 2015
H2S Alive Certificate
Traffic Control Person (TCP)
OFA 1 & CPR
PWGSC BASIC RELIABILITY CLEARENCE
Food Safety Certificate
Timeline
Security Guard & Mobile Patrol
Commissionaires BC
03.2023 - Current
Gaming Security Officer
Treasure Cove Casino
05.2022 - 01.2023
Restaurant Manager
HAB 97 & FRIED CHICKEN
01.2021 - 02.2022
High School Diploma -
Northern Lights College
High School Diploma -
Pacific Link College
BYLAW COMPLIANCE, ENFORCEMENT & INVESTIGATIVE SKILLS 1
Gaming Security officer (GSO) certificate
BC Security License
Serving It Right Certificate
WHMIS 2015
H2S Alive Certificate
Traffic Control Person (TCP)
OFA 1 & CPR
PWGSC BASIC RELIABILITY CLEARENCE
Food Safety Certificate
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