Deanna Sabou
Windsor,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a human resources position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Branch Systems Administrator
ScotiaMcLeod
08.2023 - Current
- Orchestrated integration and communication of software upgrades.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Customer Service Representative
Bank of Montreal
04.2020 - 08.2023
- Responded to customer requests for products, services, and company information.
- Investigated and resolved accounting, service and delivery concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Barista
Starbucks
03.2016 - 03.2020
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Diploma - Human Resources Management
Mcmaster University
Hamilton, ON04-2025
Bachelor of Arts - Psychology
University of Windsor
Windsor, ON08-2019
Skills
- Recruitment
- Staffing optimization
- Recordkeeping
- Unemployment claims management
- Labor law compliance
- Orientation preparation
- Policy making and enforcement
- HRIS management
Languages
English
Native or Bilingual
Romanian
Professional Working
Timeline
Branch Systems Administrator
ScotiaMcLeod
08.2023 - Current
Customer Service Representative
Bank of Montreal
04.2020 - 08.2023
Barista
Starbucks
03.2016 - 03.2020
Diploma - Human Resources Management
Mcmaster University
Bachelor of Arts - Psychology
University of Windsor
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