Highly motivated worker with extensive experience in customer service, sales and relationship management. Processes strong communication skills with teamwork and collaboration. Adaptable skill set to work in any environment.
Overview
37
37
years of professional experience
4
4
Certifications
Work History
Business Development Representative
Sherwin - Williams
Victoria, British Columbia
01.2007 - 11.2025
Cultivated client relationships to align paint and coating solutions with specific needs.
Collaborated with sales teams to create effective business strategies and solutions.
Conducted market research to identify new business opportunities and trends.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Identified partnership and sponsorship opportunities to strengthen brand visibility.
Assisted in the negotiation of contracts and agreements with clients and partners.
Coordinated with product development teams to inform them of market needs and potential product improvements.
Collaborated with sales team to devise strategies for meeting sales targets and driving revenue growth.
Store Manager
General Paint / Sherwin williams
Victoria, British Columbia
01.1989 - 12.2006
Supervised daily store operations and maintained high standards of customer service.
Managed inventory control to maintain optimal stock levels and minimize stockouts.
Fostered a positive team environment through effective communication and leadership skills.
Recruited and trained new employees, fostering their development and ensuring effective team integration.
Resolved customer complaints in a timely manner.
Created weekly work schedules for store personnel.
Built relationships with key customers and stakeholders, enhancing business networks and identifying growth opportunities.
Education
High School Diploma -
Elkford Secondary School
Elkford, BC
Business Administration
Camosun College
Victoria, British Columbia
Skills
Construction and Building Maintenance
Proficient in various cleaning techniques
Strong attention to detail and outstanding reliability
Business Development Representative at Advanced Technologies Industrial Insulation, Inc.Business Development Representative at Advanced Technologies Industrial Insulation, Inc.