Python
David Dawoud
Kanata,ON
Summary
Amiable Engineering Intern talented at communicating with technical colleagues and non-technical customers alike. Deftly translates complex engineering ideas into laymen's terms and vice versa. Contributes to projects by providing streamlined, clear communication channels for all stakeholders.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Customer Experience Associate
Scotiabank
Ottawa, ON
08.2021 - Current
- Responsibilities included administrative assistance, assisting clients with day to day banking, discussing problems and evaluating potential solutions, as well as referring them to the advice team to further progress in finding solutions.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
through attendant/cashier
Arby’s Kanata Fast Food Chain
Ottawa, ON
08.2020 - 07.2021
- Duties include taking customer orders and receiving payment, as well as preparing client's orders.
Physiotherapist Assistant
Pro Physio & Sport Medicine Center
Ottawa, ON
06.2019 - 02.2020
- Tasks included working in collaboration with therapists in treating patients by applying and removing IFC (Interferential Current) Machines, TENS (Transcutaneous Electrical
- Nerve Stimulation) Machines, Ultrasound Machines, and Dynamic Cups as well as keeping the Clinic Clean.
- Communicated with physicians to provide updates on patient care.
Camp Counselor
Upward Sports Summer
Ottawa, ON
06.2018 - 08.2018
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Jobs varied from leading gym activities and maintaining a healthy and safe environment for the kids while supervising the different locations of camp.
Camp Counselor
Quest Camp
Ottawa, ON
06.2017 - 08.2017
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
Server
St. John the Compassionate Homeless Dinner
Toronto, ON
01.2014 - 01.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Camp Counselor Volunteer
Quest day Camp
Ottawa, ON
03.2016 - 06.2017
- Created outstanding camper experience for children, parents and families and promoted camp participation.
- Led groups of children safely through variety of camp activities.
Manual Laborer
Self Employed
Mississauga, ON
01.2014 - 01.2017
- Kept storage areas organized, clean and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
Aroland First Nations Mission Trip
01.2010 - 01.2016
- Volunteered on a church run mission’s trip to lead sports activities as a sports counselor for the kid’s program
- Seniors Program:
- Volunteered as a server for special dinners and luncheons for a senior’s program of approximately 100 guests
- Duties included greeting guests, serving meals, set up/take down, and clean up.
Education
Associate of Applied Science - Engineering
Carleton University
Ottawa, ON 09.2020 - Current
Skills
Complaint resolution
Software
Javascript
HTML
CSS
NodeJs
Timeline
Customer Experience Associate
Scotiabank
08.2021 - Current
Associate of Applied Science - Engineering
Carleton University
09.2020 - Current
through attendant/cashier
Arby’s Kanata Fast Food Chain
08.2020 - 07.2021
Physiotherapist Assistant
Pro Physio & Sport Medicine Center
06.2019 - 02.2020
Camp Counselor
Upward Sports Summer
06.2018 - 08.2018
Camp Counselor
Quest Camp
06.2017 - 08.2017
Camp Counselor Volunteer
Quest day Camp
03.2016 - 06.2017
Server
St. John the Compassionate Homeless Dinner
01.2014 - 01.2018
Manual Laborer
Self Employed
01.2014 - 01.2017
Aroland First Nations Mission Trip
01.2010 - 01.2016
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