Darby Gilroy
Edmonton,AB
Summary
Dynamic and self-motivated server with a proven track record at The Canadian Icehouse, excelling in high-pressure environments. Renowned for building strong customer relationships and delivering exceptional service, I consistently foster positive guest experiences, ensuring repeat business and satisfaction. Eager to leverage strong interpersonal abilities and attention to detail in future roles.
Overview
5
5
years of professional experience
Work History
Server
The Canadian Icehouse
Edmonton, Alberta
02.2024 - Current
- Provide attentive, high-quality service in a fast-paced, dynamic downtown environment.
- Delivering personal and efficient service while maintaining exceptional standards in guest experience.
- Leveraging strong interpersonal skills to create positive customer interactions, and ensure repeat business.
Server
Julios Barrio
Edmonton, Alberta
04.2023 - 12.2024
- I expanded and excelled in my ability to be quick on my feet while delivering excellent customer service.
- Thrived in the high-energy and social environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Doggy Daycare Attendant
Happy Pet Spa
Sherwood Park, Alberta
07.2020 - 11.2022
- Built on my courage to work independently and foster customer relations on my own, securing ample repeat business for the owners, and providing personal experiences to all guests.
- I learned basic administrative skills and expanded my sense of leadership.
- My conflict resolution and decisive decision-making skills were really put to the test here, as managing the daycare and the attendants within was primarily my responsibility.
Server
Famoso Neapolitan Pizzeria
Sherwood Park, Alberta
12.2019 - 03.2020
- Fostered my ability to make strong customer relationships.
- Developed skills in customer service.
Education
Bachelor of Arts - Criminal Sociology Major, Psychology Minor
Grant MacEwan University
Edmonton, AB06-2025
High School Diploma -
McNally High School
Edmonton06-2018
Skills
Quick learner
Confident and strong interpersonal skills
Capable and productive under pressure
Positive attitude
Efficient and decisive conflict resolution skills
Eager to help others
Confident in decision making
Attentive attention to detail
Organized
Self-motivated
Efficient team player
Strong sale skills and customer relations
Accomplishments
- Earned First Class Academic Standing with a cumulative GPA of 3.7
- Most recently was awarded the Society of Edmonton Demographers Undergraduate Award, which honored outstanding performance and interest in the study and understanding of people and populations
- As well as the Masonic Higher Education Bursary Fund, which celebrated academic achievements and the journey towards greater ones
- Written numerous award nominated papers regarding topics from ____
References
References available upon request.
Timeline
Server
The Canadian Icehouse
02.2024 - Current
Server
Julios Barrio
04.2023 - 12.2024
Doggy Daycare Attendant
Happy Pet Spa
07.2020 - 11.2022
Server
Famoso Neapolitan Pizzeria
12.2019 - 03.2020
Bachelor of Arts - Criminal Sociology Major, Psychology Minor
Grant MacEwan University
High School Diploma -
McNally High School
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