Danisha Owen
American Canyon
Summary
Looking to evolve and get back in the working scene with the right company, while promoting great customer service, helping to build and establish team skills and seeking competitive pay.
Overview
12
12
years of professional experience
Work History
Concierge
1550 Mission st
03.2023
- Handling packages, working with Salto and Symmetry, managing the building from 11pm to 7:30am, dealing with residents and assortments of situations that can occur, securing the residents.
Cashier/Customer Service
Carousel
02.2017 - Current
- Working with kids, cashiering, helping operate the ride, be active while running the carousel, could possibly become manager soon.
Manager
Fun Brands Carousels
01.2017 - Current
- Operating the Ride, working with kids, deposits, making schedules, providing excellent customer service, training employees.
Package Handler
Select Staffing
02.2018 - 06.2019
- Packaging makeup, lotions, and miscellaneous items
- Working in different warehouse locations, while standing long periods at a time.
Package Handler
Pack & ship
05.2016 - 08.2016
- Shipping, packaging, handling wine, pulling orders.
Cashier
Home Depot El Cerrito Ca
09.2015 - 05.2016
- Front end cashier, with great customer service skills, always going above and beyond to promote great service, cash handling skills, maintaining the store, stocking, facing, inventory, food handling, drink handling, training.
Head Cashier, Cashier
Home Depot El Cerrito Ca
02.2015 - 01.2016
- Promotion from front end cashier to electrical sales associate, money handling skills, employee of the month for credit openings, promoting store safety and cleanliness, delivering grade A customer service.
Manager, Management
Sonics American Canyon Ca
07.2012 - 11.2015
- Promoted from cashier to manager in less than 6 months, 100% customer service skills, cash handling, opening and closing the store, food and drink handling skills, maintain food, store, and employee safety, daily maintenance task.
Cashier/Customer Service
The Market
04.2015 - 09.2015
- Cashier / Cash handling Skills, cross training, maintain the store front, 100% customer service, Sales.
Education
Psychology - Psycology
Solano Community College
Fairfield, CA12.2017
Criminal Justice - undefined
Heald College
Concord, CA03.2015
Skills
- Cash Handling
- Order Picking
- Food Handling
- Experience with Children
- Barista Experience
- Coffee Experience
- POS
- Front desk support
- Quality Assurance
- Guest reservation management
- Housekeeping collaboration
- Guest Relations
- Guest experiences
- Excellent Multitasking
- Strong interpersonal skills
- Conflict Resolution
- Effective problem solving
- Telephone Etiquette
- Hospitality
- Strong Work Ethic
Additional Information
KEY QUALIFICATIONS-Customer service, management skills, cash handling, inventory, management qualifications, barista trainer, opening and closing a store, running multiple shifts, ensuring safety, and business practices. Current business owner
Assessments
Customer Focus & Orientation, Highly Proficient, 08/01/19, Responding to customer situations with sensitivity.
Personal Information
Willing To Relocate: Anywhere
Timeline
Concierge
1550 Mission st
03.2023
Package Handler
Select Staffing
02.2018 - 06.2019
Cashier/Customer Service
Carousel
02.2017 - Current
Manager
Fun Brands Carousels
01.2017 - Current
Package Handler
Pack & ship
05.2016 - 08.2016
Cashier
Home Depot El Cerrito Ca
09.2015 - 05.2016
Cashier/Customer Service
The Market
04.2015 - 09.2015
Head Cashier, Cashier
Home Depot El Cerrito Ca
02.2015 - 01.2016
Manager, Management
Sonics American Canyon Ca
07.2012 - 11.2015
Criminal Justice - undefined
Heald College
Psychology - Psycology
Solano Community College
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