Summary
Overview
Work History
Education
Skills
Personal Information
Attributes
Languages
Timeline
Generic

Danish Sharma

Etobicoke,Canada

Summary

Seeking for a Full time Personal support worker, where I can work and get trained in a stimulating environment that will help enhance and execute my skills and abilities developed through experience and education. I am very compassionate and empathetic about the career of Personal support worker

Overview

6
6
years of professional experience

Work History

Personal Support Worker

Paramed Home Health Care
01.2023 - Current

Sales Representative

COAST TO COAST CONNECTION INC
11.2022 - 12.2022
  • Organizing events at place like Canadian tyre, Walmart, costco, Freshco, Foodland in the areas of downtown
  • Travel almost all no frill in various locations under GTA
  • Events are related to sell Soma-care Heat packs, Fundraising for breast cancer Canada, rogers, hear therapy 36d and FW1 Wax including detaining kit
  • Events for wax are also conducted in Canadian tire and various gas stations

Counselor

Sewa De-Addiction & Psychiatric centre
06.2021 - 08.2022
  • Handling Team of Registered Nurses, Pharmacists, ward-boys, computer operators
  • Managing the IPD with the Management skills
  • Providing therapies like meditation and mindfulness therapy
  • Member of a meeting related to drugs, educational and rehab
  • On-Call counseling and arranging one on one meetings

Counselor, Team Leader

Sanjeevni De-Addiction Centre
11.2020 - 05.2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Scheduling and planning shift time sheets, daily paperwork and cash handling, assisting in inventory and ordering supplies operations
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus
  • Educated customers on special pricing opportunities and company offerings
  • Assessed customer needs and upsold products and services to maximize sales
  • Handling Team of more than 25 employees

Counselor

Govt rehabilitation centre
07.2019 - 01.2020
  • Providing counseling session to the clients
  • Help developing coping strategies to address their mental health needs and guide them through treatments
  • Managing rehabilitation centre maintaining stock and handling medical supplies and maintaining records
  • On-call counseling support and fixing meetings with Psychiatrists

Relationship Associate

MAX LIFE INSURANCE
10.2019 - 06.2018
  • Greeting customer in a professional, polite manner and delivering outstanding customer service
  • Expressing empathy and utilizing negotiation skills to resolve customer inquiries in positive ‘can do’ attitude
  • Cooperatively solving customer’s basic technical issues
  • Multitasking and efficiently utilizing client’s resources and using specific tools to meet customer’s issues
  • Demonstrating efficient attention to details and knowledgeable computer skills and ability
  • Providing daily callback to customers to ensure that issues were resolves or escalated
  • Knowledge of/Experience with software-based video and web conferencing (Zoom, video end points, WebEx, Cisco Meeting App, cisco video conferencing server)

Education

PSW -

Medix College

Post Graduate Diploma - Mental Health Counseling

Guru Nanak Dev University
Amritsar, Punjab
12.2019

Masters in Arts - Psychology

Gurukul Kangri Vishwavidyalaya
Haridwar, Uttrakhand
12.2017

Masters in Business administration - Finance & Marketing

Punjab Technical University
Jalandhar, Punjab
12.2015

No Degree - Standard First Aid With Basic Life Support (BLS)

Heaven Can Wait
Toronto, ON
05-2012

Skills

  • Windows Mobile Devices
  • VLAN Troubleshooting
  • Photoshop
  • Zoom
  • Microsoft Teams
  • Skype
  • Microsoft 365
  • Desktop applications

Personal Information

Work Permit: Full-Time available

Attributes

  • Excellent written, verbal communication (English), listening and interpersonal skills
  • Dynamic team leadership skills and passionate about everyday advancements of technology
  • Able to work in flexible shifts and adaptive changes or versatility in work
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook Express and Internet, Photoshop, Investing in Crypto
  • Won many debate competitions in school and college levels
  • Ability to take initiative in a provided task with sincere and organized approach
  • Ability to work effectively under pressure
  • Able to provide front line technical support
  • Ability to multitask and responding customer requests in timely manner
  • Technically sound in Windows XP, 7, 8, 10 configuration, MAC operating systems and iOS
  • Ability to prioritize work, time management and problem solving skills
  • Vast technical knowledge and familiarity with Network, Database software, Desktop applications and Internet Applications such as Chrome, Firefox and Internet Explorer

Languages

Punjabi
Full Professional
English
Professional Working
Hindi
Native or Bilingual
Spanish
Elementary

Timeline

Personal Support Worker

Paramed Home Health Care
01.2023 - Current

Sales Representative

COAST TO COAST CONNECTION INC
11.2022 - 12.2022

Counselor

Sewa De-Addiction & Psychiatric centre
06.2021 - 08.2022

Counselor, Team Leader

Sanjeevni De-Addiction Centre
11.2020 - 05.2021

Relationship Associate

MAX LIFE INSURANCE
10.2019 - 06.2018

Counselor

Govt rehabilitation centre
07.2019 - 01.2020

Post Graduate Diploma - Mental Health Counseling

Guru Nanak Dev University

Masters in Arts - Psychology

Gurukul Kangri Vishwavidyalaya

Masters in Business administration - Finance & Marketing

Punjab Technical University

PSW -

Medix College

No Degree - Standard First Aid With Basic Life Support (BLS)

Heaven Can Wait

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Danish Sharma