Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shaneilla Mundle

Vaughan,Canada

Summary

Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Comfort Keepers Home Care
02.2024 - 12.2024
  • Operated patient lift systems to safely transfer individuals with mobility challenges.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Helped patients with mobility exercises, enhancing physical abilities.
  • Educated patients and families on proper care techniques and health practices.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Post Office Mail Clerk

Shoppers Drug Mart
01.2023 - 10.2023
  • Increased customer satisfaction ratings through diligent attention to detail in handling sensitive or fragile packages.
  • Enhanced mail sorting efficiency by implementing an effective system of categorization and distribution.
  • Managed inventory of mailing supplies, ensuring adequate stock levels for uninterrupted operations.
  • Collaborated effectively with fellow team members to sustain high levels of productivity during peak hours or staff shortages.

Personal Support Worker Student

ELQUEENA COMMUNITY PLACEMENT
07.2023 - 08.2023
  • Responded to resident dining needs and assisted with feeding
  • Facilitated social activities for clients to maintain a sense of purpose and community
  • Offered safety guidance protection to increase mobility for clients with impaired judgment
  • Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor
  • Changed bed linens and performed incidental cleaning services
  • Supervised and assisted patients during showers and baths
  • Followed infection control and safety policies and guidelines
  • Assisted residents in activities of daily living to maintain health and dignity

Personal Support Worker Student

LONG-TERM CARE WEST PARK PLACEMENT
05.2023 - 07.2023
  • Applied problem-solving abilities to manage unexpected patient care situations.
  • Monitored vital signs with digital health tracking tools.
  • Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
  • Utilized communication skills to effectively interact with patients and families.

DAYCARE
01.2021 - 07.2022
  • Company Overview: Little Einstein
  • Maintained daily records of children's individual activities, behaviors, and naps
  • Supervised outdoor playtime to support child safety
  • Maintained a secure environment for all children, following established safety standards
  • Engaged with children individually to meet emotional and physical needs
  • Little Einstein

Crew Member

McDonalds
12.2015 - 08.2019
  • Processed customer orders using a cash register (POS) at the drive-thru and store front
  • Worked in the kitchen preparing meals for customers
  • Assisted the maintenance crew as needed
  • Trained newly hired employees as needed
  • Maintained cleanliness by sanitizing dine in areas regularly

Education

Certificate -

Humber College
09-2023

DIPLOMA -

Maple High School
06.2016

Skills

  • Detail-oriented
  • Accurate
  • Efficient
  • Excellent written communication
  • Excellent verbal communication
  • Safely operate mobility machinery/devices
  • Keen observation
  • Critical thinking
  • Time management
  • Organization
  • Proper documentation
  • Proper techniques in assisting with personal hygiene
  • Knowledge of common cognitive problems
  • Knowledge of mental health issues
  • First Aid
  • CPR
  • BLS
  • N95 mask fit
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Mobility assistance

Certification

  • First Aid & CPR
  • BLS
  • N95 Mask Fit

Languages

English

Timeline

Personal Support Worker

Comfort Keepers Home Care
02.2024 - 12.2024

Personal Support Worker Student

ELQUEENA COMMUNITY PLACEMENT
07.2023 - 08.2023

Personal Support Worker Student

LONG-TERM CARE WEST PARK PLACEMENT
05.2023 - 07.2023

Post Office Mail Clerk

Shoppers Drug Mart
01.2023 - 10.2023

DAYCARE
01.2021 - 07.2022

Crew Member

McDonalds
12.2015 - 08.2019

DIPLOMA -

Maple High School

Certificate -

Humber College

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Shaneilla Mundle