DANIELLE GALLANT
Kelowna
Summary
Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SERVER
Browns Socialhouse
07.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Greeted and accommodated guests, building positive experience from first interaction
- Cash Handling
- Provide excellent customer service
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
CHILDMINDING
YMCA
09.2023 - 04.2024
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
KEYHOLDER
Quarks
09.2020 - 09.2021
- Opened and closed store by following proper procedures documented in opening and closing checklist
SALES ASSOCIATE
Quarks
07.2020 - 09.2021
- Operated cash register and POS to process sales transactions and handle payments
- Performed cleaning tasks, keeping store neat and organized
- Engaged with guests to understand and anticipate customer service needs
CASHIER
Loblaw
09.2017 - 09.2020
- Provided efficient and courteous service to customers
- Resolved and de-escalated issues to address customer concerns
Education
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
University of British Columbia Okanagan
Kelowna, BC06.2025
Skills
- Positive Attitude
- Adaptable and Flexible
- Cash Handling
- POS Operation
- Natural Leadership
- Conflict and Complaint Resolution
- Great Communication Skills
- Strong Work Ethic
Volunteer Experience
HOPE Outreach
Women's Outreach Volunteer
March 2023 - September 2023
Certification
Serving It Right Certification
Timeline
CHILDMINDING
YMCA
09.2023 - 04.2024
SERVER
Browns Socialhouse
07.2021 - Current
KEYHOLDER
Quarks
09.2020 - 09.2021
SALES ASSOCIATE
Quarks
07.2020 - 09.2021
CASHIER
Loblaw
09.2017 - 09.2020
Serving It Right Certification
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
University of British Columbia Okanagan
Similar Profiles
Harshita SharmaHarshita Sharma
Acting General Manger at Browns SocialhouseActing General Manger at Browns Socialhouse
Emily MatthewsEmily Matthews
Manager/ Server at Browns Socialhouse RestaurantManager/ Server at Browns Socialhouse Restaurant
ANIRUDH NARAYANANIRUDH NARAYAN
Line Cook at Browns SocialhouseLine Cook at Browns Socialhouse