Emily Matthews
Port Moody,BC
Summary
Enthusiasm to learn with the passion of working with children.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager/ Server
Browns Socialhouse Restaurant
Coquitlam , BC
10.2021 - Current
- Promoted teamwork and efficiency through leadership and collaboration.
- Dealt with high-stress problems and ensured the safety of staff and customers.
- Resolved problems or concerns to satisfaction of involved parties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Volunteer
Second Street Community School
Burnaby, BC
01.2024 - 12.2024
- Created and conducted daily, age-appropriate crafts.
- Assisted students who were struggling with reading and writing.
- Helped students with conflict resolution between one another.
- Assessed students on their reading levels for report cards.
- Assisted students with their emotional regulation, while promoting strategies to help them with their emotional needs.
- Worked with advanced students with challenges beyond their grade level.
- Provided one-on-one assistance to those with behavioral problems.
Leader
Kid's Link
Eastside Oppertunities, Burnaby, BC
01.2021 - 07.2024
- Responsible for children from kindergarten to grade 7.
- Before and after-school care, in addition to holidays and winter/spring break.
- Created daily activities, including crafts, games, and sports.
- Collaborated with children and parents to meet the needs of each child.
- Created and enforced behavioural plans for those who needed.
Summer Camp Leader
Summer Fun Day Camp
Burnaby, BC
06.2021 - 08.2021
- Collaborated with staff members on creating age-appropriate activities that would engage children while teaching them important skills.
- Planned each hour of the day while being able to adapt to changes.
- Responsible for groups of children within the facility as well as on various field-trips.
- Responded promptly and appropriately to any incidents that occurred within the day camp setting.
- Communicated regularly with parents about their children's progress throughout the summer program.
- Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Education
Associate of Arts - Psychology
Douglas College
New Westminster, BC06-2025
High School Diploma -
Centennial Secondary
Coquitlam, BC06-2019
Skills
- Team management
- Effective listening
- Parental participation
- Collaborative learning
- Relationship building
Certification
- Canadian Red Cross Standard First Aid and CPR
Timeline
Volunteer
Second Street Community School
01.2024 - 12.2024
Manager/ Server
Browns Socialhouse Restaurant
10.2021 - Current
Summer Camp Leader
Summer Fun Day Camp
06.2021 - 08.2021
Leader
Kid's Link
01.2021 - 07.2024
- Canadian Red Cross Standard First Aid and CPR
Associate of Arts - Psychology
Douglas College
High School Diploma -
Centennial Secondary
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