Hi, I’m
Daniela Arzate
Golden,BC
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
years of professional experience
Work History
A&W CompanyGolden, BC
FOOD COUNTER ATTENDANT
08.2022 - Current
Job overview
- Processed sales transactions using POS system
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Assisted in food preparation tasks such as setting up ingredients for cooks.
- Organized storage areas to ensure proper rotation of inventory.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
Hotel IberostarCancun
LINE HOSTESS
01.2022 - 07.2022
Job overview
- In charge of the registration of the couples interested in the membership program managed by the hotel, and assign them the corresponding rating.
- Greeted guests warmly upon arrival, seating them promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Keep track of the budgets of each location and carry out the corresponding CXC. Enter all the information into the Origos system.
Vicente Asador de BrasaCancun
HOSTESS/HEADWAITER
10.2020 - 01.2022
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- General restaurant operation
- Payroll control (40 employees)
- Bar, kitchen and cellar inventories
- Cost control, administrator and financial statement
- Cash organization, daily and monthly cuts.
Royalton RivieraCancun
Front Desk Receptionist
10.2018 - 01.2020
Job overview
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Royalton RivieraCancun
Housekeeping Room Attendant
05.2018 - 10.2018
Job overview
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Followed safety procedures when using chemical cleaners and power equipment.
- Participated in regular training sessions related to hospitality industry trends and best practices.
Education
Inter-American Development University
High School Certificate
01.2018
Skills
- Accuracy and Efficiency
- Safe Food Handling
- Effective Communication
- Customer Service
- Team Player
- Adaptive capacity
- Performance improvement
Languages
- English, Professional Working
- Spanish, Native or Bilingual
References
IberostarAsadorOrigos
- Alyssa Pei, (250) 939 9315
- Omar Enriquez, (250) 803 2965
- Robert Calupad, (250) 307 7619
Languages
Spanish
Native/ Bilingual
English
Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FOOD COUNTER ATTENDANT
A&W Company
08.2022 - Current
LINE HOSTESS
Hotel Iberostar
01.2022 - 07.2022
HOSTESS/HEADWAITER
Vicente Asador de Brasa
10.2020 - 01.2022
Front Desk Receptionist
Royalton Riviera
10.2018 - 01.2020
Housekeeping Room Attendant
Royalton Riviera
05.2018 - 10.2018
Inter-American Development University
High School Certificate