Damilola Lumumba
Toronto,Canada
Summary
Reliable, detail-oriented security professional with strong communication and leadership skills, seeking a full-time Security Operations Command Centre Operator position at University Health Network's Reactivation Care Centre. Bringing a background in security operations, dispatch coordination, and emergency response, with a commitment to making healthcare environments safer and more secure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Command Centre Operator
Paragon Security
08.2024 - Current
- Monitored and operated security systems including CCTV, access control, and fire alarm systems in a hospital environment
- Acted as primary dispatch operator, assigning mobile and on-site staff based on incident reports and daily routines
- Provided visitor badges, managed access cards, tracked issued facility keys
- Delivered overhead emergency paging and worked closely with emergency services
- Supervised on-site guards, conducted orientation briefings, and assisted in on-the-job training
- Created daily activity and incident reports with precise documentation and follow-ups
Security Guard / Dispatcher
Iguard security
08.2023 - 05.2024
- Provided static and mobile patrol in healthcare and residential settings
- Maintained access control logs and responded to access violation alerts
- Trained new hires on dispatch software and emergency protocol procedures
- Answered multi-line phone systems and coordinated timely emergency response
- Ensured proper completion of logs, reports, and key inventory records
Community Safety Volunteer
Toronto Police Service
01.2020 - 12.2022
- Company Overview: Auxiliary Program
- Participated in community patrols and special events
- Assisted in public relations and safety awareness campaigns
- Reported suspicious activity and maintained logs
- Auxiliary Program
Education
HIGHER NATIONAL DIPLOMA - BUSINESS ADMINISTRATION
THE GATEWAY (ICT) POLYTHECNIC
Skills
- Ontario Security Guard License
- First Aid & CPR Level C Certified
- Access control
- CCTV systems
- Emergency protocols
- Written communication
- Verbal communication
- Customer service
- Key and ID access control
- Visitor management
- Lost & found procedures
- Fluent in English
- Report writing
- Overhead announcements
- Dispatching
- Incident call-taking
- Radio communication
- Command Centre experience
- Multitasking
- CCTV Surveillance Software
- Access Control Systems
- Two-Way Radios
- Dispatch Systems
- MS Office Suite
- Incident Reporting Software
Certification
- Ontario Security Guard License
- First Aid & CPR Level C (WSIB Approved)
- WHMIS & Health & Safety Training
- Emergency Communication and Dispatch
- COVID-19 Fully Vaccinated
- Immunization Record Complete (MMR, Varicella, TB x2)
Languages
English
Timeline
Security Command Centre Operator
Paragon Security
08.2024 - Current
Security Guard / Dispatcher
Iguard security
08.2023 - 05.2024
Community Safety Volunteer
Toronto Police Service
01.2020 - 12.2022
HIGHER NATIONAL DIPLOMA - BUSINESS ADMINISTRATION
THE GATEWAY (ICT) POLYTHECNIC
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