Disciplined and team-oriented security guard with experience at Ontario Shores and a background in competitive hockey, seeking to serve as a Special Constable with Durham Regional Police Service. Offers strong situational awareness, communication, and leadership skills, with a commitment to public safety and a future in law enforcement.
Overview
6
6
years of professional experience
Work History
Security Officer
Ontario Shores For Mental Health Sciences
, Canada
01.2025 - Current
Patrol common areas, maintain visibility throughout wards, hallways, parking, and building perimeter.
De-escalation to behavioral or mental health incidents to promote safety and calmness to all staff and patients.
Visitor assistance offering directions, escort services for appointments.
Collaboration with hospital staff to maintain safe and secure environments.
Emergency Control center duties such as monitoring surveillance systems, access control/door management, incident reporting & documentation, alarm monitoring, radio & communications hub, visitor management, emergency code activations, cooperation with emergency services.
Member Services Representative
Crunch Whitby
Whitby, Canada
05.2023 - Current
Verify customer identification for entry into the gym.
Enrolled new clients, provided facility tours, and explained membership benefits to support sales growth.
Educated members on billing, payment processing, and membership policies to ensure transparency.
Delivered exceptional customer service through active listening, issue resolution, and policy adherence.
Handled phone inquiries efficiently, meeting productivity and service-level expectations.
Collaborated with team members to maintain smooth operations during peak hours and staff shortages.
Maintained a clean and welcoming environment by performing routine sanitation and assisting with daily tasks.
Garden Centre Worker
Costco Garden Centre
, Canada
04.2022 - 06.2022
Loaded, unloaded, and organized plants and flowers in storage and display areas.
Maintained clean, safe, and productive workspaces to support daily operations.
Completed tasks efficiently to meet tight deadlines and work goals.
Built strong working relationships with coworkers and supervisors to enhance team performance.
Assisted customers with product selection and resolved concerns with professionalism.
Referee
Oshawa Ball Hockey League
Oshawa, Canada
06.2019 - 08.2019
Utilized strong decision-making skills under pressure, contributing to the overall quality of each game.
Enforced game rules and monitored player conduct to ensure safe, fair, and consistent gameplay.
Collaborated with fellow referees to maintain rule consistency across all matches.
Maintained professional relationships with coaches, players, and spectators to maintain a respectful environment.
Promoted sportsmanship and set a positive example both on and off the floor.
Education
Ontario Secondary School Diploma -
Monsignor Paul Dwyer C.S.S.
Oshawa, Ontario
06.2023
Police Foundations
Durham College
Oshawa, ON
Skills
Ability to work well in teams and individually
Customer Service Skills
Clear communication skills
Maintain calm demeanor in stressful situations
Experienced with Microsoft Office applications
Class “G” drivers license
Emergency First Aid & CPR certification
Certificate in Use Of Force Training
Certificate in Management Of Aggressive Behavior
Ontario Security Guard License
Team collaboration
Volunteer Experience
Clarington Recreational Hockey League, Courtice, Ontario, 10/2019
Oshawa Minor Hockey League, 11/2021 - 12/2021, On ice hockey instruction, helping the coaches with 7-year-old players and U14 AAA Division players.
Clinical Extern Coordinator at Ontario Shores Centre for Mental Health SciencesClinical Extern Coordinator at Ontario Shores Centre for Mental Health Sciences