Dametreous jones
El Cajon
Summary
Dynamic Shift Leader at Qdoba Mexican Eats with a proven track record in team leadership and customer service excellence. Skilled in implementing process improvements that enhanced service efficiency and reduced wait times. Known for adaptability and problem-solving abilities, ensuring compliance with safety standards while maintaining high operational performance. I also use to work as a security guard at one of the sites which was at Crown Plaza at the time during covid seasons.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Shift Leader
Qdoba Mexican Eats
07.2023 - 08.2025
- Supervised daily operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored team members on service excellence and operational procedures.
- Coordinated shift schedules to optimize staffing levels and enhance service efficiency.
- Monitored inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented process improvements that streamlined workflows and reduced wait times.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Event Freight Runner
Alliance Exposition
06.2021 - 01.2023
- Coordinated freight movements to ensure timely delivery of exhibits and materials.
- Monitored inventory levels and reported discrepancies to maintain accuracy in shipments.
- Operated forklifts and other equipment for efficient loading and unloading of goods.
- Collaborated with team members to streamline workflow processes and improve operational efficiency.
- Tracked shipments diligently, providing real-time updates for customers on their cargo status.
Staff Worker
People Ready Temp Agency
09.2019 - 04.2020
- Operated machinery and equipment to meet production requirements.
- Assisted in maintaining a clean and organized work environment.
- Collaborated with team members to enhance workflow efficiency.
- Conducted quality checks on products to ensure compliance with standards.
Education
High School Diploma -
Desert Oasis High School
El Centro, CA08-2011
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Safety processes and procedures
- Multitasking Abilities
- Excellent communication
- Task prioritization
- Reliability
- Adaptability and flexibility
Timeline
Shift Leader
Qdoba Mexican Eats
07.2023 - 08.2025
Event Freight Runner
Alliance Exposition
06.2021 - 01.2023
Staff Worker
People Ready Temp Agency
09.2019 - 04.2020
High School Diploma -
Desert Oasis High School