Crystal Kukucska, RSSW.
Alliston,Ontario
Summary
Experienced case manager with 15+ years experience working in the mental health and social services fields. A proven track record of effectively coordinating and advocating for individuals in need using strong communication, critical thinking and organizational skills. Seeking a challenging role in a dynamic organization where I can utilize my expertise to make a positive impact.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager
Canadian Mental Health Association of York Region
04.2012 - Current
- Offered on site and virtual case management support to clients struggling with mental illness and who have come in contact with the criminal justice system
- Collaborate with resources to facilitate access and coordination of services
- Attend court weekly to assist with program screening, crown resolution meetings and to advocate for clients
- Focus on recovery including life skills development, supportive counseling, coping strategies, assistance meeting basic needs, crisis prevention, intervention and management
- Consult with clients, family/caregiver and community resources to best coordinate support
- Maintain accurate case notes according to agency standards
- Work effectively in a multi-disciplinary team environment.
Case manager
Mental Health and Addiction Services of Simcoe County
04.2011 - 10.2012
- Responsible for youth in Simcoe County referred to the Mental Health diversion program by the Barrie Youth Crown Attorney
- Duties include intake, weekly check-ins and monitoring of diversion plan completion while maintaining accurate and up to date records
- Attend youth court weekly to liaise with the Crown Attorney regarding eligible youth and complete paperwork required by the Ministry of Children and Youth Services.
Youth Court Worker
Elizabeth Fry society of Simcoe County
04.2008 - 05.2011
- Responsible for all South Simcoe youth referred to the Extrajudicial Sanctions and Measures program including intake, weekly check-ins and monitoring of sanction completion while maintaining accurate and up to date records
- Attend youth court weekly to liaise with the Crown Attorney (Provincial and Federal) regarding eligible youth and complete paperwork required by the Ministry of Children and Youth Services
- Assist the South Simcoe and Nottawasaga O.P.P
- Police services with program referrals and attend Platoon Briefings to promote program awareness
- Manage volunteers of the Youth Justice Committee, conduct quarterly meetings, assist in planning of agency events and active member of the social committee.
Residential case worker
Elizabeth Fry Society of Simcoe County
01.2007 - 05.2011
- Responsible to perform one-on-one case work with a specific caseload providing them with housing, employment, mental health and other resources
- Manage crisis and mediate conflict between women in the residence as well as crisis intervention for drop in clients
- Follow CSC policies to ensure that federal contracts follow conditions and achieve goals.
Education
BA, Justice Studies -
University of Guelph-Humber
Toronto, ON 05.2008
Diploma in law and security -
University of Guelph-Humber
Toronto, ON05.2008
Secondary school -
Ecole Secondaire Catholique Algonquin
North Bay, ON06.2004
Skills
- Critical thinking
- Decision making
- Communication
- Time management
- Organization
- Conflict resolution
Certification
- Registered with the Ontario College of Social Workers and Social Service Workers
- ASIST (Applied Suicide Intervention Skills Training)
- First Aid/ CPR
- Non-Violent Crisis Intervention Training Certification
Awards
Lieutenant General Governor award for community service
volunteer experience
Treasurer - Renegade Derby Dames, NEW TECUMSETH, CANADA
professional experience
Chair of the York Region and South Simcoe HSJCC (Human Services and Justice Coordinating committee)
As chair, I lead a committee of representatives from various health, justice and social services agencies to find solutions to problems faced by those involved in the criminal justice system and having complex needs. This includes planning conferences and lunch and learn sessions to educate lawyers, police and front line workers as well as setting up initiatives and programs to allow for better access to supports and services to clients being released from custody.
Timeline
Case Manager
Canadian Mental Health Association of York Region
04.2012 - Current
Case manager
Mental Health and Addiction Services of Simcoe County
04.2011 - 10.2012
Youth Court Worker
Elizabeth Fry society of Simcoe County
04.2008 - 05.2011
Residential case worker
Elizabeth Fry Society of Simcoe County
01.2007 - 05.2011
BA, Justice Studies -
University of Guelph-Humber
Diploma in law and security -
University of Guelph-Humber
Secondary school -
Ecole Secondaire Catholique Algonquin
- Registered with the Ontario College of Social Workers and Social Service Workers
- ASIST (Applied Suicide Intervention Skills Training)
- First Aid/ CPR
- Non-Violent Crisis Intervention Training Certification
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