Stephanie Kendall
Alliston,Ontario
Summary
Dedicated and hardworking individual with a passion for helping others and showing my ability to go above and beyond the expectation limit
Overview
14
14
years of professional experience
Work History
Medical Office Assistant
Bayview Family Practice
Toronto, On
01.2013 - 01.2023
- Successfully managed a clinic of 4 physicians while maintaining a high level of professionalism
- Maintained reception duties such as answering phones, scheduling the physicians appointments, invoicing and private billing
- Organizing prenatal testing, hospital bookings, referrals and RAs (?);
- Scanned urgent results for physicians attention, coordinate appointments with surrounding hospitals
- Collaborated on office upgrades to streamline operational procedures maximizing efficiency and productivity
- Monitoring and ordering supplies, scheduling meetings with drug reps and scanning paper charts to EMR
Receptionist
Vitalspine
Bolton, On
01.2011 - 01.2013
- Greeted patients and visitors, answered phones, and directed inquiries
- Providing administrative support by completing tasks such as patient registration, scheduling appointments, processing referrals, and verifying insurance information
- Managing and organizing patient records and tracking availability for appointments
- Monitoring stock and supplies in the healthcare facility
Office Manager and Receptionist
Central Bolton Walk-In Clinic
Bolton, On
01.2009 - 01.2013
- Successfully managed a clinic of 5 physicians while maintaining a high level of professionalism
- Handled receptionist duties along with administrative duties such as invoicing, monthly deposits, monitoring and ordering supplies and submitting payroll
- On top of maintaining the physicians’ schedules, I also delegated tasks to my team and trained new employees
- As a certified phlebotomist drew blood from patients as well as administered B12, Allergy shots and vaccines to patients with supervision of physicians
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
High School Diploma -
Centre Dufferin District High School
Shelburne, ON06.2002
Skills
- Professionalism
- Multitasking
- Works extremely well under pressure
- Works well as a team or individual
- Ability to see potential in ideas and bring to fruition
- Passionate about building a future and making an impact on the health system
- Outstanding organizational skills
- Problem solving
- 15 year experience in Medical office Administration
- Strong leadership skills
- Computer skills
- Attention to detail
- Positive attitude
- Medical terminology
- Phone and email etiquette
- Clinical medical assistance
Timeline
Medical Office Assistant
Bayview Family Practice
01.2013 - 01.2023
Receptionist
Vitalspine
01.2011 - 01.2013
Office Manager and Receptionist
Central Bolton Walk-In Clinic
01.2009 - 01.2013
High School Diploma -
Centre Dufferin District High School
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