Cristina Robleto
Upland
Summary
Being able to organize and be dependable as a candidate with precise management and multiple tasks with a positive attitude for myself and my team. Willing to add on other tasks and help others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Susan Biegel
10.2022 - 06.2023
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
Barista
Starbucks
06.2022 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Hospital House Keeper
KJS
02.2020 - 12.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Handled requests for extra linens, toiletries and other supplies.
- Emptied trashcans and transported waste to collection areas.
Education
Associate of Science - Biology
Chaffey College
Rancho Cucamonga, CA07.2024
Skills
- Multi-Line Phone Systems
- Patient Flow Management
- Patient Demographics
- Workflow Coordination
- Mail Distribution
- Scheduling Expert
- Patient Scheduling
Accomplishments
- Documented and resolved Medical Program Issues which led to Patients with correct lab result information.
Certification
Child Development Certification , EMR Certification
Additional Information
I'm always eager to be a part of a good team and bring good morale and be as energetic as I can be. I'm very analytical when it comes to my work and do not like when I make mistakes and try my best to work on my weak spots at work or at home whenever I spot them. I am looking to bring an energetic and upbeat spirit as a receptionist.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Administrative Assistant
Susan Biegel
10.2022 - 06.2023
Barista
Starbucks
06.2022 - 10.2022
Hospital House Keeper
KJS
02.2020 - 12.2020
Associate of Science - Biology
Chaffey College
Child Development Certification , EMR Certification
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