Creselda Manalo
Calgary,AB
Summary
Efficient Computer Attendant known for high productivity and ability to complete tasks swiftly. Possess specialized skills in software troubleshooting, hardware maintenance, and network support. Excel at communication, time management, and problem-solving, ensuring smooth technical operations.
Overview
7
7
years of professional experience
Work History
Computer Shop Attendant
Dreweds Internet Cafe
Sariaya, Quezon, Philippines
01.2019 - 07.2024
- Responding to customer requests and emergencies as needed.
- Monitoring computer systems for malfunctions and errors.
- Performing maintenance and updates on hardware and software systems as needed. Installing new hardware, such as computers, servers, and other peripherals.
- Installing and updating software such as MS Office, antivirus, and operating systems.
- Troubleshooting and diagnosing technical issues.
- Implementing repairs and updates based on diagnostic assessments.
- Generating error, diagnostic, and repair reports.
- Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.
Infant Nanny
Edith Pamplona
Sariaya, Quezon, Province
03.2018 - 03.2019
- Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime.
- Provided stimulating activities to encourage physical, social, emotional and cognitive development.
- Monitored the infant's daily activities such as eating, sleeping patterns, hygiene habits.
- Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
- Prepared meals and snacks according to instructions from parents.
- Organized play dates with other children to help promote social interaction.
- Kept records of all activities related to the infant's care such as feedings, sleep times.
- Maintained a safe environment by following all safety protocols set by parents or guardians.
- Read books to the infant on a regular basis to promote literacy skills.
- Observed developmental milestones and reported any concerns to parents immediately.
- Provided transportation services when needed for doctor appointments or other errands related to the child's care.
- Took infants out for walks in strollers or carriages while observing safety guidelines.
- Accompanied infants on outings such as visits to parks or playgrounds.
Waitress /Fast Food Worker
Family Business
Sariaya, Quezon, Philippines
03.2017 - 03.2018
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
College of Science, Technology And Communication I
Sariaya Quezon, Philippines04-2018
Skills
- Knowledge in PC troubleshooting
- Computer Hardware Knowledge
- Computer Software Knowledge
- Operating Systems
- Troubleshooting
- Hardworking, ability to understand and follow work instructions, ability to work well
with diverse type of people, flexible and open to change - Child development knowledge
- Light Housekeeping
- Child Supervision
- Customer Service
- Meal Preparation
- Cleaning and sanitation
- Comfortable standing for long time periods
- Reliable team worker
- Conversant in English
Timeline
Computer Shop Attendant
Dreweds Internet Cafe
01.2019 - 07.2024
Infant Nanny
Edith Pamplona
03.2018 - 03.2019
Waitress /Fast Food Worker
Family Business
03.2017 - 03.2018
High School Diploma -
College of Science, Technology And Communication I
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