Courtney Malkow
Smithers
Summary
To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Agent
Central Mountain Air
11.2022 - Current
- Greet passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provid high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Skilled at working independently and collaboratively in a team environment.
- Work effectively in fast-paced environments.
- Work flexible hours across night, weekend and holiday shifts.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
Access Control Airside
Kobrile Enterprises
07.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Be focused on the safety of passengers loading and unloading off planes.
Figure Skating Coach
08.2017 - Current
- Analyze moves of skaters to explain correct and incorrect techniques.
- Adjust coaching techniques to highlight strengths and weaknesses of each individual athlete.
- Evaluate athletes' strengths and weaknesses to improve techniques to prepare for competitions.
- Give on and off ice training to help aid athletes in proper stretching and training regimens.
- Plan, organize and conduct 6+ practice sessions per week.
- Schedule 30+ students in appropriate classes based on skill evaluations.
- Choreographed programs to prepare skaters for competitions and advancement testing.
Education
High School Diploma -
Smithers Secondary School
Smithers BC06.2011
Skills
- First Aid Certification
- Experience Working With Children Of All Ages
- Patience and Understanding
- Computer Proficiency
- Office Supplies and Inventory
- Organizational Systems
- Flexible and Adaptable
Certification
- OFA 1 Training
- Respect In Sport For Activity Leaders
Timeline
Customer Service Agent
Central Mountain Air
11.2022 - Current
Access Control Airside
Kobrile Enterprises
07.2022 - Current
Figure Skating Coach
08.2017 - Current
High School Diploma -
Smithers Secondary School
Similar Profiles
Dixie MarchukDixie Marchuk
Airports Manager at Central Mountain AirAirports Manager at Central Mountain Air
Melissa LearyMelissa Leary
Administrative Technical Support Supervisor at Central Mountain AirAdministrative Technical Support Supervisor at Central Mountain Air
Chelsea CollierChelsea Collier
Flight Attendant at Central Mountain AirFlight Attendant at Central Mountain Air