Hi, I’m
Courtney Klatt
Personal Support Worker
Borden,ON
Summary
Currently working part-time as a Personal Support Worker in long term care. Looking to expand on present career experience as a support worker and caregiver.
Care Worker with a compassionate and empathetic approach to creating trusting, stimulating and varied lifestyles for clients. Offers enhanced quality care with a flexible learning approach. Experience in long term care settings providing guidance and encouragement to residents through physical and emotional support.
Overview
7
years of professional experience
1
year of post-secondary education
6
Certifications
Work History
Jarlette Health Services, Barrie, ON
Personal Support Worker
2022.05 - Current (2 years & 4 months)
Job overview
- Built strong relationships with residents/clients to deliver individualized emotional support & companionship.
- Assisted with feeding & monitoring intake at meal times/snack pass to help residents/clients achieve nutritional objectives.
- Assisted residents/clients with daily living needs to maintain self-esteem & overall wellness.
- Provided mobility support to aid residents in moving safely around personal/public spaces.
- Guided residents to restroom to support bladder & bowel relief requirements.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, oral care & personal grooming.
- Monitored residents' overall health and well-being & reported/recorded any & all significant changes to registered staff members.
- Trained & coordinated work of new support workers.
Hastings County, Belleville, ON
Environmental Services Housekeeper
2019.08 - 2022.09 (3 years & 1 month)
Job overview
- Practiced established infection control methods to reduce any risks to residents, families & all staff.
- Preventing spread of germs & infectious disease through detailed cleaning & sanitizing; performing light general maintenance on equipment used daily.
- Trained in laundry duties - sorting/folding/washing/drying linen for entire facility. (Using industrial machines as well as folding & sorting linens manually & by folding machine.)
- Lifting 30-60lbs daily in laundry & housekeeping duties.
- Operating various machines & equipment (Auto-scrubber, Taski, i-Mop, folding machines, industrial washers/dryers, Clorox 360 Electrostatic sprayer, tow-cart, etc.) with yearly refresher courses.
- Emptied waste & recycling bins daily to promote clean, sanitary environment & to reduce odors & debris.
- Comfortable working in highly critical and fast paced environment.
Travelodge By Wyndham, Belleville, ON
Housekeeping & Laundry Aide
2017.04 - 2019.08 (2 years & 4 months)
Job overview
- Collected & sorted soiled linens from guest rooms/events & pretreated any stains.
- Inspected stocks to identify shortages, replenish supply & maintain consistent inventory within guest rooms & common spaces.
- Set up industrial wash & dry cycles with appropriate settings such as spin speed, temperature, & cleaning agents.
- Lifting 30-60lbs daily in laundry & housekeeping duties.
- Vacuuming, sweeping, & mopping floors in guest rooms & common areas.
- Cleaning/sanitizing & tidying up guest rooms, hallways, elevators, lobbies, common areas, & other facilities.
- Performed quality control checks on other room attendants work performance.
- Responsible for cleaning rooms during & after reservations as well as tending to any room calls & concerns any guest may have throughout their stay.
Education
CTS Canadian Career College , Barrie, ON
Honours Certificate from Personal Support Worker
2022.09 - 2023.04 (7 months)
Quinte Secondary School , Belleville
High School Diploma
2016.06 - 2016.06
Skills
Privacy and confidentiality
Certification
PSW Honours Certificate
Timeline
PSW Honours Certificate
2023-04
Gentle Persuasive Approach (GPA)
2023-01
Standard First Aid and CPR C
2023-01
Non-Violent Crisis Intervention (NVCI)
2023-01
CTS Canadian Career College
Honours Certificate from Personal Support Worker
2022.09 - 2023.04 (7 months)
Personal Support Worker
Jarlette Health Services
2022.05 - Current (2 years & 4 months)
Environmental Services Housekeeper
Hastings County
2019.08 - 2022.09 (3 years & 1 month)
Housekeeping & Laundry Aide
Travelodge By Wyndham
2017.04 - 2019.08 (2 years & 4 months)
Smart Serve
2017-02
Quinte Secondary School
High School Diploma
2016.06 - 2016.06
Full Drivers License
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