Hi, I’m
Courtney Klatt
Personal Support Worker
Borden,ON
Summary
Currently working part-time as a Personal Support Worker in long term care. Looking to expand on present career experience as a support worker and caregiver.
Care Worker with a compassionate and empathetic approach to creating trusting, stimulating and varied lifestyles for clients. Offers enhanced quality care with a flexible learning approach. Experience in long term care settings providing guidance and encouragement to residents through physical and emotional support.
Overview
7
years of professional experience
1
year of post-secondary education
6
Certifications
Work History
Jarlette Health ServicesBarrie, ON
Personal Support Worker
05.2022 - Current
Job overview
- Built strong relationships with residents/clients to deliver individualized emotional support & companionship.
- Assisted with feeding & monitoring intake at meal times/snack pass to help residents/clients achieve nutritional objectives.
- Assisted residents/clients with daily living needs to maintain self-esteem & overall wellness.
- Provided mobility support to aid residents in moving safely around personal/public spaces.
- Guided residents to restroom to support bladder & bowel relief requirements.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, oral care & personal grooming.
- Monitored residents' overall health and well-being & reported/recorded any & all significant changes to registered staff members.
- Trained & coordinated work of new support workers.
Hastings CountyBelleville, ON
Environmental Services Housekeeper
08.2019 - 09.2022
Job overview
- Practiced established infection control methods to reduce any risks to residents, families & all staff.
- Preventing spread of germs & infectious disease through detailed cleaning & sanitizing; performing light general maintenance on equipment used daily.
- Trained in laundry duties - sorting/folding/washing/drying linen for entire facility. (Using industrial machines as well as folding & sorting linens manually & by folding machine.)
- Lifting 30-60lbs daily in laundry & housekeeping duties.
- Operating various machines & equipment (Auto-scrubber, Taski, i-Mop, folding machines, industrial washers/dryers, Clorox 360 Electrostatic sprayer, tow-cart, etc.) with yearly refresher courses.
- Emptied waste & recycling bins daily to promote clean, sanitary environment & to reduce odors & debris.
- Comfortable working in highly critical and fast paced environment.
Travelodge By WyndhamBelleville, ON
Housekeeping & Laundry Aide
04.2017 - 08.2019
Job overview
- Collected & sorted soiled linens from guest rooms/events & pretreated any stains.
- Inspected stocks to identify shortages, replenish supply & maintain consistent inventory within guest rooms & common spaces.
- Set up industrial wash & dry cycles with appropriate settings such as spin speed, temperature, & cleaning agents.
- Lifting 30-60lbs daily in laundry & housekeeping duties.
- Vacuuming, sweeping, & mopping floors in guest rooms & common areas.
- Cleaning/sanitizing & tidying up guest rooms, hallways, elevators, lobbies, common areas, & other facilities.
- Performed quality control checks on other room attendants work performance.
- Responsible for cleaning rooms during & after reservations as well as tending to any room calls & concerns any guest may have throughout their stay.
Education
CTS Canadian Career CollegeBarrie, ON
Honours Certificate from Personal Support Worker
09.2022 - 04.2023
Quinte Secondary SchoolBelleville
High School Diploma
06.2016 - 06.2016
Skills
Privacy and confidentiality
Clinical documentation
Patient management
Meal planning and preparation
Behavioral management
Direct patient care
Patient assessments
Ability to multitask effectively
Confident and professional speaking abilities
Senior Care
Certification
PSW Honours Certificate
Timeline
PSW Honours Certificate
04-2023
Gentle Persuasive Approach (GPA)
01-2023
Standard First Aid and CPR C
01-2023
Non-Violent Crisis Intervention (NVCI)
01-2023
CTS Canadian Career College
Honours Certificate from Personal Support Worker
09.2022 - 04.2023
Personal Support Worker
Jarlette Health Services
05.2022 - Current
Environmental Services Housekeeper
Hastings County
08.2019 - 09.2022
Housekeeping & Laundry Aide
Travelodge By Wyndham
04.2017 - 08.2019
Smart Serve
02-2017
Quinte Secondary School
High School Diploma
06.2016 - 06.2016