Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Courtney Klatt

Personal Support Worker
Borden,ON
Courtney Klatt

Summary

Currently working part-time as a Personal Support Worker in long term care. Looking to expand on present career experience as a support worker and caregiver.

Care Worker with a compassionate and empathetic approach to creating trusting, stimulating and varied lifestyles for clients. Offers enhanced quality care with a flexible learning approach. Experience in long term care settings providing guidance and encouragement to residents through physical and emotional support.

Overview

7
years of professional experience
1
year of post-secondary education
6
Certifications

Work History

Jarlette Health Services
Barrie, ON

Personal Support Worker
05.2022 - Current

Job overview

  • Built strong relationships with residents/clients to deliver individualized emotional support & companionship.
  • Assisted with feeding & monitoring intake at meal times/snack pass to help residents/clients achieve nutritional objectives.
  • Assisted residents/clients with daily living needs to maintain self-esteem & overall wellness.
  • Provided mobility support to aid residents in moving safely around personal/public spaces.
  • Guided residents to restroom to support bladder & bowel relief requirements.
  • Supported daily hygiene needs of residents by assisting with bathing, dressing, oral care & personal grooming.
  • Monitored residents' overall health and well-being & reported/recorded any & all significant changes to registered staff members.
  • Trained & coordinated work of new support workers.

Hastings County
Belleville, ON

Environmental Services Housekeeper
08.2019 - 09.2022

Job overview

  • Practiced established infection control methods to reduce any risks to residents, families & all staff.
  • Preventing spread of germs & infectious disease through detailed cleaning & sanitizing; performing light general maintenance on equipment used daily.
  • Trained in laundry duties - sorting/folding/washing/drying linen for entire facility. (Using industrial machines as well as folding & sorting linens manually & by folding machine.)
  • Lifting 30-60lbs daily in laundry & housekeeping duties.
  • Operating various machines & equipment (Auto-scrubber, Taski, i-Mop, folding machines, industrial washers/dryers, Clorox 360 Electrostatic sprayer, tow-cart, etc.) with yearly refresher courses.
  • Emptied waste & recycling bins daily to promote clean, sanitary environment & to reduce odors & debris.
  • Comfortable working in highly critical and fast paced environment.

Travelodge By Wyndham
Belleville, ON

Housekeeping & Laundry Aide
04.2017 - 08.2019

Job overview

  • Collected & sorted soiled linens from guest rooms/events & pretreated any stains.
  • Inspected stocks to identify shortages, replenish supply & maintain consistent inventory within guest rooms & common spaces.
  • Set up industrial wash & dry cycles with appropriate settings such as spin speed, temperature, & cleaning agents.
  • Lifting 30-60lbs daily in laundry & housekeeping duties.
  • Vacuuming, sweeping, & mopping floors in guest rooms & common areas.
  • Cleaning/sanitizing & tidying up guest rooms, hallways, elevators, lobbies, common areas, & other facilities.
  • Performed quality control checks on other room attendants work performance.
  • Responsible for cleaning rooms during & after reservations as well as tending to any room calls & concerns any guest may have throughout their stay.

Education

CTS Canadian Career College
Barrie, ON

Honours Certificate from Personal Support Worker
09.2022 - 04.2023

Quinte Secondary School
Belleville

High School Diploma
06.2016 - 06.2016

Skills

    Privacy and confidentiality

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Certification

PSW Honours Certificate

Timeline

PSW Honours Certificate

04-2023

Gentle Persuasive Approach (GPA)

01-2023

Standard First Aid and CPR C

01-2023

Non-Violent Crisis Intervention (NVCI)

01-2023

CTS Canadian Career College

Honours Certificate from Personal Support Worker
09.2022 - 04.2023

Personal Support Worker

Jarlette Health Services
05.2022 - Current

Environmental Services Housekeeper

Hastings County
08.2019 - 09.2022

Housekeeping & Laundry Aide

Travelodge By Wyndham
04.2017 - 08.2019

Smart Serve

02-2017

Quinte Secondary School

High School Diploma
06.2016 - 06.2016

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Courtney KlattPersonal Support Worker