Corry Latour
Cornwall,Ontario
Summary
Dedicated Border Services Officer with over 11 years experience
who achieves consistent results and is attentive to details, looking to
transition to a leadership position in a high pace environment. Committed employee with a history of meeting agency needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the agency's motto of Protection, Service and Integrity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Border Services Officer
Canada Border Services Agency
Cornwall
01.2012 - Current
- Immigration GCMS, Detector Dog Handler certified, Commercial trained, Instructor for Alco Sensor FST, Advanced knowledge of detection tools ( ION scan, Backscatter, Scan Truck)
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to union matters when I was Steward.
- Collaborated with cross-functional teams such as Occupational Health Safety committee, Enforcement committee
- Recognized by management for providing exceptional customer service during my demonstration with Detector dog for various department heads, Race against drugs, Schools and recruiting events.
Constable
House of Commons Federal Government
Ottawa
01.2007 - 01.2012
- Trained in protection of the Prime Minister and employees within the Parliamentary precinct
- Trained by RCMP in the VIP/bodyguard of Prime Minister and delegates ( certified), Trained in Defensive tactics- RCMP standards ( certified), Trained in Firearms- RCMP standards ( certified), Trained in Immediate Action Rapid Deployment
- Displayed professionalism at all times while interacting with members of the public and Members of Parliament
Integration Officer
Services for Adults and Children of Prescott Russell
01.2006 - 01.2007
- Managed the profile for intellectually disabled person
- Responsible for the successful integration into society
- Dealt with individuals with autism, manic depressives, mentally disturbed and suicidal
- Managed my client's financials, medication, and rehabilitation etc
- Trained in the use of Crisis Intervention techniques (CPI)
Education
Associate of Arts - Law And Security - Police
St.lawrence
Cornwall, ON06-1994
Skills
- Public Speaking
- Customer Service
- Supervision and Leadership
- Interpersonal Training
- Stress Management course
- Investigative Techniques
- Leadership
- Customer Relations
- Analytical and Critical Thinking
- Networking
- Verbal Communication
- Attention to Detail
- Public Speaking
Community Volunteer
- Assistant Trainer For CMHA Hockey School ( Squirts & Tykes)2006/2007/2008
- Head coach for competitive Atom Rep team- 2008/2009/2010
- Convenor & Coach for T-Ball ( 2004-2005)
- Head Trainer for the Youth at Valleyfield Hockey school
Education And Professional Development
St-Lawrence College, Cornwall, Ontario, Law & Security Diploma- Police Concentration
Security Clearance
Secret
Languages
St.lawrence
- English Fluent
- French Govt Level "CBE" Reading and writing and oral exemption
Certification
- Breath Technician certified since 2015
- Alco Sensor FST instructor since 2022
- Standard Field Sobriety Technician
- Detector Dog Handler Basic Training certified 2018
References
References available upon request.
Timeline
Border Services Officer
Canada Border Services Agency
01.2012 - Current
Constable
House of Commons Federal Government
01.2007 - 01.2012
Integration Officer
Services for Adults and Children of Prescott Russell
01.2006 - 01.2007
Associate of Arts - Law And Security - Police
St.lawrence
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