Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clinton Tuffour

Summary

Detail-focused Technical Assistant lends expert helping hand to installing, running and managing complex hardware and software deployments. Brings more than [2] years of experience detecting, fielding and resolving support needs. Marries problematic installations to pull optimum performance. Extensive understanding of common IT performance degradation issues to serve as face of tech support department. Detail-oriented approach to assembling and customizing products according to specific organizational need.

Overview

2
2
years of professional experience

Work History

Tech Support

01.2022 - 01.2023
  • Performed general administrative duties including photocopying and printing, Assisted and provided walk-in services to clients, Helping customers diagnose technical issues over the phone.

APOTEX

Williams
06.2022 - 12.2022
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Customer Service Representative

Calico Express
01.2021 - 10.2021
  • Answering questions about products, Stocking shelves, Processing orders and transactions, Handling customer complaints
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Sekyedumasi Senior High School
01.2019

Skills

  • Management
  • Warehouse
  • Communication
  • Pallet Jack
  • Fast learner
  • General Labor
  • Packing
  • IT support
  • RF SCANNER

Timeline

APOTEX

Williams
06.2022 - 12.2022

Tech Support

01.2022 - 01.2023

Customer Service Representative

Calico Express
01.2021 - 10.2021

Sekyedumasi Senior High School

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Clinton Tuffour