Claudia Olivares
Beaumont
Summary
Dynamic professional with a diverse background in childcare, logistics, and restaurant management, notably at Bonanza Restaurant. Excelled in verbal communication and Spanish fluency, enhancing team efficiency and customer satisfaction. Proven ability to lead under pressure, fostering positive environments and streamlining operations for improved performance.
Overview
35
35
years of professional experience
Work History
Dayhome Provider
Myself
08.2013 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during care sessions through storytelling, games, and music.
- Helped children learn how to complete small chores appropriate for age level.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
Shipper and Reciever
Bam Packaging
06.2012 - 01.2020
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
- Trained new team members on company shipping processes, enhancing overall department performance.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Waitress and Supervisor/Waitress and Superviser/Manager of Operations
Bonanza Restaurant
08.1989 - 04.2009
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Hire and fire employees and schedule them.
Education
Food And Beverage
Medicine Hat College
Medicine Hat, AB09-1991
High School Diploma -
Balfour Collegiate
Regina, SK06-1987
Skills
- Verbal communication
- Information gathering
- Memory retention
- Spanish fluency
Languages
Spanish
Full Professional
Timeline
Dayhome Provider
Myself
08.2013 - Current
Shipper and Reciever
Bam Packaging
06.2012 - 01.2020
Waitress and Supervisor/Waitress and Superviser/Manager of Operations
Bonanza Restaurant
08.1989 - 04.2009
Food And Beverage
Medicine Hat College
High School Diploma -
Balfour Collegiate
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