Clarissa Puddicombe
Calgary,Canada
Summary
Dedicated customer service professional with a knack for creating positive client experiences. Skilled in clear communication, problem-solving, and managing high-pressure tasks with accuracy. Known for adaptability, friendliness, and quick learning, ensuring exceptional service in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Deputy Returning Officer
Elections Canada
2025.04 - 2025.05
- Verified voter eligibility and distributed ballots during the federal election.
- Counted ballots and completed paperwork with meticulous attention to detail.
- Created a welcoming atmosphere, supporting diverse voter needs with patience.
Deputy Returning Officer
Government of Alberta
2021.10 - 2021.10
- Processed voter information for thousands, ensuring accurate ballot distribution.
- Responded to voter inquiries with professionalism, enhancing their experience.
- Maintained a fair, non-partisan environment to protect voter choice.
Graphic Designer (Volunteer/Training)
Variety Village
2019.03 - 2019.09
- Designed print materials and digital content for events, improving client accessibility.
- Produced videos for social media to promote organizational initiatives, increasing visibility.
- Collaborated with supervisors to refine designs, ensuring client satisfaction.
Sales Representative
180 Smoke
2018.03 - 2018.06
- Boosted sales through personalized product advice and upselling strategies.
- Achieved monthly goals while maintaining high client satisfaction ratings.
- Worked flexible shifts, including nights, weekends, and holidays, to meet client needs.
Designer Creative Consultant (Volunteer/Training)
Fairbank Village BIA
2017.11 - 2018.06
- Created promotional materials and social media content to enhance community event visibility.
- Designed posters displayed at City Hall and transit shelters, supporting public engagement.
- Demonstrated respect and willingness to assist, strengthening community ties.
Computer Tutor/Info Specialist (Volunteer/Training)
Toronto Community & Social Services
2017.11 - 2018.02
- Guided clients in computer tasks, including email setup, printing, and internet navigation.
- Offered personalized resume and cover letter assistance, boosting client employability.
- Connected clients to community resources, fostering trust and support.
Resource Centre Help Desk (Volunteer/Training)
Times Change Women’s Employment Centre
2014.08 - 2015.02
- Supported clients in setting up email accounts and navigating computer systems.
- Demonstrated use of office equipment, including copiers, fax machines, and scanners.
- Entered data into specialized software and organized client documents with precision.
Front Desk Receptionist (Volunteer/Training)
Times Change Employment
2014.06 - 2014.08
- Managed incoming calls, efficiently directing them to appropriate staff members.
- Registered clients for workshops, providing materials and detailed information.
- Handled mail distribution and prepared packages for Canada Post and couriers.
Census Canada Telephone CSR
Statistics Canada
2001.03 - 2001.07
- Assisted the public with instructions on completing census forms, ensuring clarity.
- Followed up with households to encourage form completion via phone, showing persistence.
- Supported general office duties, including data organization and client correspondence.
Education
Certificate - Administrative Clerk
YWCA College
Toronto, ON04.2017
Certificate - Marketing Support Technician
Trios College
Toronto, ON2000-05
Skills
- Excellent verbal and written communication
- Customer relationship management
- Conflict resolution and problem-solving
- Microsoft Office Suite (Word, Excel, Outlook)
- Accurate data entry and paperwork
- Team collaboration and adaptability
- Time management and multitasking
- Social media engagement and content creation
- Office protocols, filing, and administrative support
- Keyboarding and technical assistance (eg, email setup, scanning)
Languages
English
Native or Bilingual
Timeline
Deputy Returning Officer
Elections Canada
2025.04 - 2025.05
Deputy Returning Officer
Government of Alberta
2021.10 - 2021.10
Graphic Designer (Volunteer/Training)
Variety Village
2019.03 - 2019.09
Sales Representative
180 Smoke
2018.03 - 2018.06
Designer Creative Consultant (Volunteer/Training)
Fairbank Village BIA
2017.11 - 2018.06
Computer Tutor/Info Specialist (Volunteer/Training)
Toronto Community & Social Services
2017.11 - 2018.02
Resource Centre Help Desk (Volunteer/Training)
Times Change Women’s Employment Centre
2014.08 - 2015.02
Front Desk Receptionist (Volunteer/Training)
Times Change Employment
2014.06 - 2014.08
Census Canada Telephone CSR
Statistics Canada
2001.03 - 2001.07
Certificate - Administrative Clerk
YWCA College
Certificate - Marketing Support Technician
Trios College