Clarissa Puddicombe
Calgary,Canada
Summary
Dedicated customer service professional with a knack for creating positive client experiences. Skilled in clear communication, problem-solving, and managing high-pressure tasks with accuracy. Known for adaptability, friendliness, and quick learning, ensuring exceptional service in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Deputy Returning Officer
Elections Canada
04.2025 - 05.2025
- Verified voter eligibility and distributed ballots during the federal election.
- Counted ballots and completed paperwork with meticulous attention to detail.
- Created a welcoming atmosphere, supporting diverse voter needs with patience.
Deputy Returning Officer
Government of Alberta
10.2021 - 10.2021
- Processed voter information for thousands, ensuring accurate ballot distribution.
- Responded to voter inquiries with professionalism, enhancing their experience.
- Maintained a fair, non-partisan environment to protect voter choice.
Graphic Designer (Volunteer/Training)
Variety Village
03.2019 - 09.2019
- Designed print materials and digital content for events, improving client accessibility.
- Produced videos for social media to promote organizational initiatives, increasing visibility.
- Collaborated with supervisors to refine designs, ensuring client satisfaction.
Sales Representative
180 Smoke
03.2018 - 06.2018
- Boosted sales through personalized product advice and upselling strategies.
- Achieved monthly goals while maintaining high client satisfaction ratings.
- Worked flexible shifts, including nights, weekends, and holidays, to meet client needs.
Designer Creative Consultant (Volunteer/Training)
Fairbank Village BIA
11.2017 - 06.2018
- Created promotional materials and social media content to enhance community event visibility.
- Designed posters displayed at City Hall and transit shelters, supporting public engagement.
- Demonstrated respect and willingness to assist, strengthening community ties.
Computer Tutor/Info Specialist (Volunteer/Training)
Toronto Community & Social Services
11.2017 - 02.2018
- Guided clients in computer tasks, including email setup, printing, and internet navigation.
- Offered personalized resume and cover letter assistance, boosting client employability.
- Connected clients to community resources, fostering trust and support.
Resource Centre Help Desk (Volunteer/Training)
Times Change Women’s Employment Centre
08.2014 - 02.2015
- Supported clients in setting up email accounts and navigating computer systems.
- Demonstrated use of office equipment, including copiers, fax machines, and scanners.
- Entered data into specialized software and organized client documents with precision.
Front Desk Receptionist (Volunteer/Training)
Times Change Employment
06.2014 - 08.2014
- Managed incoming calls, efficiently directing them to appropriate staff members.
- Registered clients for workshops, providing materials and detailed information.
- Handled mail distribution and prepared packages for Canada Post and couriers.
Census Canada Telephone CSR
Statistics Canada
03.2001 - 07.2001
- Assisted the public with instructions on completing census forms, ensuring clarity.
- Followed up with households to encourage form completion via phone, showing persistence.
- Supported general office duties, including data organization and client correspondence.
Education
Certificate - Administrative Clerk
YWCA College
Toronto, ON04.2017
Certificate - Marketing Support Technician
Trios College
Toronto, ON05-2000
Skills
- Excellent verbal and written communication
- Customer relationship management
- Conflict resolution and problem-solving
- Microsoft Office Suite (Word, Excel, Outlook)
- Accurate data entry and paperwork
- Team collaboration and adaptability
- Time management and multitasking
- Social media engagement and content creation
- Office protocols, filing, and administrative support
- Keyboarding and technical assistance (eg, email setup, scanning)
Languages
English
Native or Bilingual
Timeline
Deputy Returning Officer
Elections Canada
04.2025 - 05.2025
Deputy Returning Officer
Government of Alberta
10.2021 - 10.2021
Graphic Designer (Volunteer/Training)
Variety Village
03.2019 - 09.2019
Sales Representative
180 Smoke
03.2018 - 06.2018
Designer Creative Consultant (Volunteer/Training)
Fairbank Village BIA
11.2017 - 06.2018
Computer Tutor/Info Specialist (Volunteer/Training)
Toronto Community & Social Services
11.2017 - 02.2018
Resource Centre Help Desk (Volunteer/Training)
Times Change Women’s Employment Centre
08.2014 - 02.2015
Front Desk Receptionist (Volunteer/Training)
Times Change Employment
06.2014 - 08.2014
Census Canada Telephone CSR
Statistics Canada
03.2001 - 07.2001
Certificate - Administrative Clerk
YWCA College
Certificate - Marketing Support Technician
Trios College
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