Christy Schofield
London,ON
Summary
An energetic, result driven Inside Sales Manager with over 20 years of leadership, coaching, key account management, sales and marketing experience within the medical market, who leverages strong leadership skills, organization, drive, flexibility and teamwork to achieve business objectives. Member of CX Canada Committee, leading change through listening posts, insights and trends Salesforce and Sales Buzz/Customer Focused Selling Trainer, NEON ERN Leader. Generated significant ROI through strategic business plans and mining data for growth Well-developed leadership skills with a proven track record for coaching teams, business building ideas, innovation and creativity Developed national and regional sales initiatives and tactics aligned with marketing strategies Resourceful problem-solver with excellent communication, collaboration and interpersonal skills.
Overview
32
32
years of professional experience
Work History
Inside Sales MSD and LTC Key Account Sales Manager
Solventum/3M Canada
10.2020 - Current
- Manage a team of Inside Sales reps with responsibilities for the MSD portfolio and dental sterilization as well as a National LTC Key Account Manager
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Organize and conduct regional meetings as well as coach and support team during bi-weekly one on ones and virtual customer meetings.
- Concentrated on increasing representatives’ phone, email and virtual selling skills through implementing playbooks.
- Grew sales by 35%....
- Responsible for overachieving quota by 8% in direct and indirect markets by improving the team’s reach, frequency as well as business acumen by utilizing Salesforce metrics and reports.
Nutrition Healthcare Sales Manager/Sales Trainer
MEAD JOHNSON NUTRITION/RECKITT BENKISER CANADA
01.2013 - 01.2020
- Developed regional sales initiatives and tactics aligned with company and marketing strategies and adapted them to local markets.
- Managed direct reports in developing robust territory plans to meet divisional objectives.
- Utilized insight selling and comprehensive knowledge of our products, clinical studies, and protocols to coach direct reports on how increase recommendations and sales.
- National lead – Alternative channel market, collaborated on brand plan, executed sample strategy and managed trade spend budget.
- Dealer channel product management – tracked sales performance and pricing.
- Partnered with Universities, Colleges and associations stakeholders to identify and establish strategic working relationships with key departments and faculty.
- Continually recruited KOL’s as speakers and contributors for our programs.
- Aided in launch of omnichannel for HCP’s.
- Trainer for Veeva CRM system.
Oral Care Sales Trainer
COLGATE PHARMACEUTICALS
01.2010 - 01.2013
- Initiated and trained new data based selling strategy to National team which lead to 13% increase in sales in 2012.
- Responsible for increasing sales within Ontario through coaching, conferences, CME programs and weekly office presentations.
- Marketed and promoted Colgate’s Pharmaceutical products by developing, managing and growing government and corporate programs
- Increased recommendations for script products in 2011 by 41% and direct selling of other products by 9%.
- Trained Territory Managers on systems, products and sales management.
- Aided in interviews and on-boarding of sales representatives.
Dental and Medical Territory Manager
JOHNSON & JOHNSON GROUP OF CONSUMER COMPANIES
01.2007 - 01.2010
- Appointed by National Sales Manager to launch a new dental antibiotic to Canada
- Acted as a leader within the company during the process of product planning and marketing – Played vital role in planning product strategy and road mapping.
- Prepared and presented product marketing documents – Key features, reasoning and product advantages.
- Developed KOL’s, key accounts and partnerships.
- Introduced products to customers – Trained the sales department and assisted in developing sales tools and marketing strategies.
- Previously responsible for promoting Rx pain medication, Axert, as well as other products.
- Educated and serviced targeted Neurologists, Respirologists, and Allergists/Immunologists
Territory Manager
PFIZER CANADA
01.2002 - 01.2007
- Influenced hospitals to add our products to formulary and modified hospital protocols to accommodate product use
- Successfully coordinated with Directors of Pharmacy to uncover an opportunity for Smoking Cessation products, to be carried by Medbuy and Health Pro, ultimately these products were added to national contracts.
- Partnered with Lung Association, and Government agencies to maximize synergistic opportunities.
- Chaired National Task Force to increase sales representative’s efficiencies.
Dental and Medical Sales Representative
WARNER LAMBERT CONSUMER HEALTHCARE
01.1998 - 01.2002
- Responsible for promoting, negotiating displays and direct selling OTC products Pharmacists and Store Managers.
Sales Representative
PITNEY BOWES INC
01.1996 - 01.1998
- Sold photocopiers, mailing machines and mailing systems
- Extensive cold calling training.
Sales Representative
MCBEE SYSTEMS
01.1994 - 01.1996
- Responsible for selling accounting and chequing systems.
Sales Representative
LONDON LIFE INC
01.1992 - 01.1994
- Sold life insurance to individuals, comprehensive sales training.
Education
Bachelor of Arts -
University of Western Ontario
01.2012
Skills
- Sales Tactics
- Account Management
- Territory Management
- Sales Leadership
- Team Building
- Upselling and Cross Selling
Cellular
519-317-3432
Home
519-473-4474
Professional Development
- Sandler Management Training (2021)
- Crucial Conversations for Leaders (2021)
- Situational Leadership Training (2021)
- Sales Buzz Trainer Designation – 3M (2020)
- Franklin Covey – Leading at the Speed of Trust (2020)
- Integrity Selling (2020)
- 7 Habits of Highly Effective People course (2020)
- RB Facilitation Training and Team Management (2017)
- University of Western Ontario (2013), Teaching Online
- University of Western Ontario (2012), Information Systems and Design
- University of Western Ontario (2011), Multimedia and Communication
- Professional Development Courses (1998– Present)
- Insight Selling
- Integrity Selling
- Influential Selling
- Team Building
- Triple Win Selling
- Presentation Skills
- Advanced Presentation Skills
- Consultative Selling
Committees
NEON ERN Leader
CX Canada Committee Member
Timeline
Inside Sales MSD and LTC Key Account Sales Manager
Solventum/3M Canada
10.2020 - Current
Nutrition Healthcare Sales Manager/Sales Trainer
MEAD JOHNSON NUTRITION/RECKITT BENKISER CANADA
01.2013 - 01.2020
Oral Care Sales Trainer
COLGATE PHARMACEUTICALS
01.2010 - 01.2013
Dental and Medical Territory Manager
JOHNSON & JOHNSON GROUP OF CONSUMER COMPANIES
01.2007 - 01.2010
Territory Manager
PFIZER CANADA
01.2002 - 01.2007
Dental and Medical Sales Representative
WARNER LAMBERT CONSUMER HEALTHCARE
01.1998 - 01.2002
Sales Representative
PITNEY BOWES INC
01.1996 - 01.1998
Sales Representative
MCBEE SYSTEMS
01.1994 - 01.1996
Sales Representative
LONDON LIFE INC
01.1992 - 01.1994
Bachelor of Arts -
University of Western Ontario
Similar Profiles
Trystin McLellanTrystin McLellan
Surgical Account Manager at 3m Healthcare / SolventumSurgical Account Manager at 3m Healthcare / Solventum
Juan Carlos Dominguez CollinsJuan Carlos Dominguez Collins
Occupational Health Nurse at 3M / Solventum / Yoh services, llc.Occupational Health Nurse at 3M / Solventum / Yoh services, llc.
Chet ReedChet Reed
APL6/TP32 Operator at 3m/SolventumAPL6/TP32 Operator at 3m/Solventum