Sai Prasad Koneru - Application Engineer - Solventum (formerly 3M Health Care)

Summary

Experienced and technically adept IT Support Specialist with strong expertise in UNIX/Linux systems, communication protocols (FTP,SFTP,HTTPS,AS2,TCP,UDP) and enterprise-level application support. Proven ability to handle multiple tasks in high-pressure, fast-paced support environments. Possesses strong communication skills and a robust background in system integrations, database operations, and API configuration/testing. Demonstrated ability to troubleshoot across full application stacks and coordinate cross-functional responses during critical incidents.

Overview

5

years of professional experience

Work History

Application Engineer

Solventum (formerly 3M Health Care)

Kitchener, Ontario, Canada

11.2020 - Current

Provide SSO integration for Fluency applications using MHA ADFS, ensuring secure and seamless authentication workflows.
Implemented and supported Single Sign-On (SSO) integration for Fluency applications, working with Identity Providers (IdPs) such as ADFS, Azure AD, Okta, and Ping Identity to ensure seamless and secure authentication experiences for clients.
Configured relying parties, claim rules, and OAuth settings in ADFS to enable secure federation and Single Sign-On (SSO) for internal and Health care applications.
Integrated Fluency STS with backend systems and identity providers (e.g., ADFS, Okta, Azure AD) to enable secure access and single sign-on (SSO).
Deliver full-stack support for Fluency applications hosted on Windows, analyzing customer issues and coordinating fixes related to application behavior and underlying network configurations.
Administer and support CAPD and Catalyst applications running on Linux, handling all configuration, deployment, and system-level troubleshooting.
Conduct API testing using tools like Postman and Bruno, ensuring system reliability during deployments and integrations.
Manage SSL certificate updates and renewals, ensuring uninterrupted secure communication across applications and services.
Managed and configured web servers including Nginx, Apache Tomcat, and Microsoft IIS to optimize application performance, security, and availability.
Performed patch management using AWS Systems Manager to automate and streamline updates across environments; utilized Qualys for vulnerability scanning and assessment, applying patches and updates based on detected security risks to maintain system integrity.
Managed and maintained Windows Domain Controller servers for centralized authentication, Group Policy management, and Active Directory services across the enterprise.
Configured and administered DNS services using AWS Route 53, including creating hosted zones, record sets (A, CNAME, MX, etc.), and managing domain routing for cloud-based applications.
Set up and managed DHCP options at the VPC level in AWS, enabling dynamic IP address assignment and domain resolution within cloud-based infrastructure.
Develop and maintain ETL workflows to extract data from PostgreSQL and Oracle databases, transforming and securely transmitting data to clients as per requirements.
Provide support and configuration for Jaspersoft BI Server, aiding in the generation and distribution of business-critical reports.
Provided 24/7 on-call support one week each month for critical healthcare applications such as CAPD and Fluency, ensuring rapid issue resolution and minimal downtime to support clinical operations.
Act as the primary technical liaison during major incidents, coordinating with cross-functional internal teams and ensuring timely resolution of high-severity issues.
Maintain detailed documentation and deliver high-quality written and verbal communications to both technical and non-technical stakeholders.

Education

Bachelor’s Degree -

Gudlavalleru Engineering college - affiliated to JNTU Kakinada

PG Diploma - Network and infrastructure

Cegep De la Gaspie

Skills

Operating Systems: UNIX, Linux, Windows Server
Protocols & Tools: FTP, SFTP, HTTPS, TCP,UDP
Integration Tools: MHA (ADFS for SSO)Clients AZURE,OKTA,PING
Database Systems: PostgreSQL, Oracle
BI & Reporting: Jaspersoft Server

Cloud: AWS and OnPrem
Application Support: Fluency, CAPD, Catalyst
Scripting & Automation: Shell scripting (as needed for support tasks)
Other Tools: ETL processes, API testing/debugging using Postman, Bruno

Timeline