CHRISTOPHER RUSSELL
Burlington,ON
Summary
Performance-driven, established Account Executive with 14 years of experience. Passionate about applying excellent organization and sharp communication skills to administer client risk management practices. Engaging, personable and results-oriented individual, well-versed in creative insurance solutions through dynamic marketing strategies and dedication to customer service. Trusted risk advisor with detailed understanding of corporate risk management programs.
Overview
15
15
years of professional experience
Work History
Account Executive, Vice President
Aon Reed Stenhouse
08.2020 - 04.2023
- Oversaw multi-million dollar comprehensive insurance programs for large national clients
- Earned over $1M in new company revenue
- Administered all aspects of client service, including client liaison, administration, and technical support to enhance client relationships
- Conducted thorough analysis and analytical review of clients' business, policies, and programs to understand potential risks and impact to clients' bottom line
- Prepared renewal reports, policy summaries, service plans, and stewardship reports in collaboration with clients
- Performed contract and document review to ensure clients' insurance programs satisfy identified requirements
- Developped large risk management programs including determining appropriate risk transfer mechanisms given exposure data
Account Executive, Assistant Vice President
Aon Reed Stenhouse
02.2018 - 08.2020
- Created and managed multifunctional online platform used to simplify and streamline placement of client user group insurance policies
- Recommended type and amount of coverage based on analysis of customers' circumstances and exposures
- Educated potential clients on insurance options
- Leveraged knowledge of my organization's various products and services to ensure prospects/clients are fully appraised on all risks so to make informed placement decisions
Account Executive
Aon Reed Stenhouse
05.2014 - 02.2018
- Capitalized on upsell opportunities with offers of support and additional insurance policy options
- Formulated cross-functional solutions for large client insurance programs through discovery meetings and risk assessments
- Strategized with clients to create customized insurance policy packages
- Retained 100% of clients throughout Account Executive position.
Account Coordinator
Aon Reed Stenhouse Inc.
04.2012 - 05.2014
- Escalated issues to appropriate channels as necessary
- Facilitated weekly status reports, project documentation and client billing
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments
- Updated internal databases with account information to maintain concise, clear records.
Process Analyst
Aon Reed Stenhouse
05.2009 - 04.2012
- Created and processed insurance certificates for large international companies
- Facilitated complex insurance certificate renewals
- Assisted account teams with multitude of internal procedures
Clerical Assistant
Dundee Wealth Management
02.2008 - 04.2009
- Provided clerical support, addressing routine and special requirements
- Reviewed time sheets, prepared attendance reports and processed payroll for office staff
- Interacted with customers by phone, email or in-person to provide information
Education
Insurance -
Mohawk College of Applied Arts and Technology
Hamilton, ONBusiness -
Mohawk College of Applied Arts and Technology
Hamilton, ONSkills
- Persuasive Negotiations
- Prospect / Client Needs Assessment
- Insurance Policy Sales
- Insurance Program Analysis
- Risk Control Programs
- Industry Best Practices
- Policy Renewals
- Administrative Support
- New Product Information
- Professional Development
- Insurance Customization
- Customer Presentations
Accomplishments
- 2016 Insurance Business Canada - Young Guns
- Chartered Insurance Professional Designation
- Canadian Risk Management Designation
- James E. Bonnay Insurance Scholarship Award
Timeline
Account Executive, Vice President
Aon Reed Stenhouse
08.2020 - 04.2023
Account Executive, Assistant Vice President
Aon Reed Stenhouse
02.2018 - 08.2020
Account Executive
Aon Reed Stenhouse
05.2014 - 02.2018
Account Coordinator
Aon Reed Stenhouse Inc.
04.2012 - 05.2014
Process Analyst
Aon Reed Stenhouse
05.2009 - 04.2012
Clerical Assistant
Dundee Wealth Management
02.2008 - 04.2009
Insurance -
Mohawk College of Applied Arts and Technology
Business -
Mohawk College of Applied Arts and Technology
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