Christopher Baires
San Bernardino
Summary
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
People Department Manager
McDonald’s
Redlands
01.2024 - Current
- Facilitated team building activities for department staff members with an emphasis on effective communication skills.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Collaborated with other departments to ensure that their staffing needs were met within budget constraints.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Resolved customer complaints regarding sales and service.
- Recruited new employees and built relationships, driving visibility.
Loss Prevention Specialist
Ross Stores
Highland
10.2023 - 03.2024
- Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
- Participated in industry events such as conferences or seminars on topics related to loss prevention.
- Conducted investigations into thefts and other security breaches.
- Planned and launched policies and procedures to minimize asset losses.
- Drafted and documented security procedures, policies and standards.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Apprehended trespassers and rule violators and removed from premises.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Shift Lead
McDonald’s
Redlands
08.2022 - 03.2024
- Documented receipts, employee hours and inventory movement.
- Identified needs of customers promptly and efficiently.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Handled cash register transactions accurately while providing excellent customer service.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Improved daily operational plans, developed production schedules, and optimized task flow.
- Completed opening and closing duties to facilitate business operations.
Crew Trainer
McDonald's
Redlands
03.2022 - 03.2023
- Maintained detailed records of training sessions and participant progress.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Organized team-building activities to foster communication and collaboration.
- Stayed up to date on requirements of all team positions to optimize training.
- Assisted in creating a motivational atmosphere that encouraged team growth.
Crew Member
McDonald’s
Redlands
03.2020 - 03.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Presented orders to guests within anticipated service times.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Entrepreneur High School
Highland, CA06-2023
Skills
- Employee training
- Project management
- Policy writing
- Recruitment strategies
- Customer service
- Team building
- Performance management
- Sales forecasting
- Multitasking
- Staff management
Languages
Spanish
Native/ Bilingual
Certification
- Food handlers Certified
Timeline
People Department Manager
McDonald’s
01.2024 - Current
Loss Prevention Specialist
Ross Stores
10.2023 - 03.2024
Shift Lead
McDonald’s
08.2022 - 03.2024
Crew Trainer
McDonald's
03.2022 - 03.2023
Crew Member
McDonald’s
03.2020 - 03.2021
High School Diploma -
Entrepreneur High School