Sabrina Rudy
Granton ,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
People Department Manager
McDonald's Store 40839
02.2022 - Current
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Wrote and Presented Performance Reviews twice a year.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Preformed Weekly Schedules for the crew making sure their booked time off and hours are correct.
Manager
Partners Paint & Paper
09.2021 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Restaurant Owner
Stacey's Pizza
04.2014 - 08.2021
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and [Number] employees.
- Recruited, hired, and trained talented staff to fill vacancies.
- Maintained positive relationships with the local community.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Planned and executed strategies to increase customer loyalty and retention.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Hairstyling Degree Complete - Hairstylist
Festival School of Hairstyling
Stratford, ON06.1999
High School Diploma -
St. Marys District Collegiate And Institute
St. Marys, ON06.1998
Skills
- Staff Management
- Organizational Development
- Performance Assessment
- New Employee Orientation
- Employee Relations
- Employee Onboarding
- Recruitment
- Leadership Development
- Microsoft Office Proficiency
- Recruitment and Hiring
- Training Development
- Training Programs
Languages
English
Hobbies
- Cooking/baking.
- Spending time with family.
- Organizing family functions and hosting
Timeline
People Department Manager
McDonald's Store 40839
02.2022 - Current
Manager
Partners Paint & Paper
09.2021 - 01.2022
Restaurant Owner
Stacey's Pizza
04.2014 - 08.2021
Hairstyling Degree Complete - Hairstylist
Festival School of Hairstyling
High School Diploma -
St. Marys District Collegiate And Institute
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