Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Christopher Ashley

Dartmouth,NS

Summary

Hard working, team player with a proven track record at Killam Apartment REIT, excelling in tenant relations and emergency response. Recognized for enhancing tenant satisfaction through effective complaint handling and clear communication. A reliable team player skilled in problem-solving and committed to delivering exceptional customer service in fast-paced environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Assistant Resident Manager

Killam Apartment REIT
11.2021 - Current
  • Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests and concerns.
  • Provided exceptional customer service by responding promptly to inquiries from current and prospective residents.
  • Assisted in the leasing process by conducting property tours for prospective tenants, showcasing community amenities and apartment features.
  • Conducted property move-ins, move-outs and walk-through inspections.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Lead Of Property Services

Killam Apartment REIT
02.2015 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Operation of many pieces of equipment including, zero turn mowers, tractors, skid steers, plow trucks, and more.
  • Leading a team of several people.
  • Setting schedule for the team
  • Managing multiple tasks at multiple site simultaneously.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Responsible for maintenance and repair to equipment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Cleaner

Floors N More Cleaning Service
10.2014 - 09.2015
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

No Degree -

Dartmouth High School
Dartmouth

Skills

  • Complaint handling
  • Emergency response
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Reliability
  • Tenant relations
  • Decision-making
  • Building maintenance
  • Strong leadership
  • Property inspections
  • Maintenance

Interests

  • Outdoor Recreation
  • I participate in a variety of outdoor recreational activities
  • Camping
  • Gardening
  • I like working with my hands and fixing things
  • Personal Development and Self-Improvement
  • Woodworking

Timeline

Assistant Resident Manager

Killam Apartment REIT
11.2021 - Current

Lead Of Property Services

Killam Apartment REIT
02.2015 - Current

Cleaner

Floors N More Cleaning Service
10.2014 - 09.2015

No Degree -

Dartmouth High School

Similar Profiles

CREATE PROFILE
Christopher Ashley