Summary
Work History
Education
Skills
Languages
Timeline
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Elizabeth Skilton

London,ON

Summary

Seasoned Resident Manager with a proven track record at Realstar Management Partnership, enhancing community living through effective property management and maintenance. Skilled in fair housing regulations and demonstrating strong leadership, I've significantly improved tenant retention rates. Expert in leveraging Microsoft Office for operational efficiency, my approach has consistently ensured safety compliance and high resident satisfaction.

Work History

Assistant Resident Manager

Realstar Management Partnership
  • Participated in staff training initiatives to stay current on industry trends and enhance professional skills continually.
  • Collaborated with property manager to establish goals and objectives for the community, implementing strategies to achieve desired outcomes.
  • Contributed to property safety by implementing emergency procedures and ensuring residents were well informed about their responsibilities in potential crisis situations.
  • Facilitated lease renewals with existing tenants, maintaining high retention rates within the community.
  • Coordinated move-in/move-out logistics, decreasing unit turnover time and increasing potential rental income.
  • Supported property manager in the implementation of policy updates, ensuring adherence to federal, state, and local housing regulations.
  • Managed vendor relationships by coordinating delivery schedules, overseeing work quality, processing invoices for payment accurately and timely manner.

Resident Manager

HighPoint
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
  • Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
  • Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
  • Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.

Resident Manager

Realstar
  • Participated in staff training initiatives to stay current on industry trends and enhance professional skills continually.
  • Collaborated with property manager to establish goals and objectives for the community, implementing strategies to achieve desired outcomes.
  • Contributed to property safety by implementing emergency procedures and ensuring residents were well informed about their responsibilities in potential crisis situations.
  • Facilitated lease renewals with existing tenants, maintaining high retention rates within the community.
  • Coordinated move-in/move-out logistics, decreasing unit turnover time and increasing potential rental income.
  • Supported property manager in the implementation of policy updates, ensuring adherence to federal, state, and local housing regulations.
  • Managed vendor relationships by coordinating delivery schedules, overseeing work quality, processing invoices for payment accurately and timely manner.

Education

REGISTERED NURSE ASSISTANT - Nursing

Durham College
Oshawa, None
06.1989

Skills

  • Fair housing regulations
  • Rent collection
  • Microsoft office
  • Maintenance
  • Property management
  • Building maintenance
  • Policy enforcement
  • Strong leadership
  • Leasing proficiency
  • Property inspections
  • Safety compliance
  • Complaint handling
  • Marketing and advertising

Languages

English
Elementary

Timeline

Assistant Resident Manager

Realstar Management Partnership

Resident Manager

HighPoint

Resident Manager

Realstar

REGISTERED NURSE ASSISTANT - Nursing

Durham College

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Elizabeth Skilton