Christine Teeple
Mississauga
Summary
Project Manager with proven track record in managing high-profile corporate, business, and technology initiatives across various sectors. Expertise in strategic planning, project execution, change management, and vendor management. Focused on delivering impactful solutions that enhance business performance and drive organizational success.
Overview
20
20
years of professional experience
Work History
Project Manager (Canada)
Travelers
Toronto/Oakville
04.2019 - Current
- Managed high-profile and complex corporate projects (e.g., Covid-19 pandemic return to office, real estate footprint changes, employee engagement, CEO roadshow) as well as business and regulatory initiatives (e.g., digital payments, reinsurance modernization, GW accelerator integration, and anti-fraud measures) in partnership with Agile teams, business partners, and executives.
- Supporting transition planning initiatives for anticipated Definity acquisition of Travelers Canada PI/CI business.
- Successfully navigated the conversion from the traditional project management model to Agile project management practices.
- Participated in a variety of Travelers community volunteer events.
Project Manager (Contract)
Ontario Pension Board
Toronto
09.2017 - 12.2018
- Led the initial work to merge two public pension plans into the Public Service Pension Plan (PSPP) in collaboration with employers and third parties, and subject to regulatory requirements.
- Transitioned onto and managed an in-flight project that had multiple deployments pertaining to insured benefits.
- Provided ad hoc project management support to the Program Manager of a transformation program (e.g., risk assessments).
- Co-chair of the very successful corporate 2018 United Way campaign.
Director, Business Project Management
Chartwell Retirement Residences
Mississauga
07.2015 - 09.2017
- Managed the first phase of an enterprise-wide implementation of the cloud-based Oracle Human Capital Management system (HR, Benefits, Absence, Time and Labor, Payroll) in collaboration with multiple vendors, and subject to tight compliance standards. Smoothly transitioned the corporate offices off the legacy payroll system, ensuring all employees were paid correctly and on time, and continued to receive benefits without any gaps in coverage.
- Consulted on related implementations of learning management, facial recognition, time and attendance systems, as well as the insourcing of payroll and benefits administration.
- Worked closely with senior executives and presented weekly updates to the president and CEO.
Senior Project Manager
TD Bank Group
Toronto
04.2012 - 06.2015
- Established and led high-profile enterprise-wide or cross-functional projects sponsored by senior executives (e.g., new customer satisfaction index, new customer problem resolution system, coin counters).
- Provided project management consultation on business initiatives (e.g., share of wallet and market growth strategies).
- Coached and developed a team of two Project Managers and two Project Analysts who managed or contributed to a wide variety of projects. Shaped a team equipped to deal with continual change, while continuing to deliver with excellence.
- Coached business partners through the software procurement process.
- Earned acknowledgement of my leadership through the receipt of formal and informal mentor requests.
Project Manager (Contract)
Multi-Health Systems Inc. (MHS)
Toronto
10.2010 - 10.2011
- Orchestrated the launch of paper / software / online psychological assessment publishing projects focused on fulfilling long-term customer and business needs and subject to tight compliance standards.
- Coordinated the delivery of French and Spanish versions of existing products in support of the corporate commitment to accessibility.
Product Category Expert/Business Project Manager
Symcor
Mississauga
01.2009 - 11.2009
- Spearheaded the launch of a new marketing-related digital printing service using Xerox iGen 4 printers, including a print ordering and management technology solution to support the service. Smoothly integrated an ad hoc service into a highly controlled environment, without impacting scheduled printing services.
- Determined product positioning, created marketing content and materials, delivered sales tools and training, developed pricing and agreements, and collaborated on equipment, materials, and resource procurement to support the new service.
- Buoyed sales efforts by securing a large value contract with a leading direct marketing company.
- Earned an award for leading the efforts to rescue a strategic sales opportunity.
Product/Project Manager
CGI
Mississauga
12.2005 - 12.2008
- Authored and managed the product strategies and plans for the Treasury Services group of foreign exchange, mortgage securitization, retail banking, and fixed income solutions.
- Oversaw the implementation and integration of the foreign exchange solution for client locations in North America and Asia Pacific, including the largest functional implementation to date, and the launch of it in a SaaS capacity.
- Devised and launched business initiatives designed to improve the client and employee experience (e.g., improved feedback loop for clients, business and solution training for employees).
- Supported a client in promoting the solution to their global base of employees and corporate clients, earning a high satisfaction rating from the client during the annual client review process.
- Provided business support for senior management initiatives, and supported account management strategies, plans, and targeted sales efforts, proposals.
Education
Bachelor of Arts - Economics and History
Trent University
Fundamentals of Project Management -
Sheridan College
Six Sigma Yellow Belt -
VMEdu Inc.
Skills
- Vendor management and contracts
- RFI and RFP development
- Service level agreements
- Statement of work creation
- Process improvement strategies
- User training and support
Affiliations
PMI Member
Timeline
Project Manager (Canada)
Travelers
04.2019 - Current
Project Manager (Contract)
Ontario Pension Board
09.2017 - 12.2018
Director, Business Project Management
Chartwell Retirement Residences
07.2015 - 09.2017
Senior Project Manager
TD Bank Group
04.2012 - 06.2015
Project Manager (Contract)
Multi-Health Systems Inc. (MHS)
10.2010 - 10.2011
Product Category Expert/Business Project Manager
Symcor
01.2009 - 11.2009
Product/Project Manager
CGI
12.2005 - 12.2008
Bachelor of Arts - Economics and History
Trent University
Fundamentals of Project Management -
Sheridan College
Six Sigma Yellow Belt -
VMEdu Inc.