Kapil Sharma
Ottawa,ON
Summary
Dynamic Engineering Manager with more than 12 years of experience in team leadership and program management, specializing in reliability engineering within high-volume environments. Proven track record of driving operational excellence and implementing reliability improvement projects that enhance efficiency and reduce costs. Exceptional decision-making, strategic planning, and communication skills, enabling effective collaboration across cross-functional teams. Committed to fostering a culture of continuous improvement, mentoring talent, and delivering measurable results that align with organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Reliability Engineering Manager - USA & Canada
CBRE - Amazon Account
Ottawa - Remote, Ontario
04.2024 - Current
- Fostered a culture of safety and inclusion by adhering to safety protocols, conducting risk assessments, and ensuring team compliance during project executions.
- Enhanced operational excellence by driving initiatives in reliability engineering, resulting in a 26% reduction in Downtime Hours (DTH) and a 14% reduction in Lost Productive Hours (LPH) from Q1 to Q3 2024 compared to 2023.
- Developed reliability engineering interview questionnaires for team skill assessment, involving regional maintenance managers and planners to elevate reliability engineering knowledge across the organization.
- Led the rollout of the Predictive Maintenance (PdM) program, focusing on RAS sensor utilization on SmartPac systems, identifying gaps for improvement, and conducting awareness sessions across multiple sites.
- Achieved $13 million in cost savings from Continuous Improvement (CI) projects by Q3 2024, surpassing Amazon's annual target by 325% and CBRE's target by 166% within three quarters.
- Spearheaded the development of a Reliability Excellence Dashboard to track key metrics (TCPA, MTTR, MTTF), and identify improvement areas, driving enhancements in operational efficiency.
- Organized Reliability Engineering national summits in Raleigh and Tucson, enhancing the understanding of reliability engineering among over 40 facilities, and engaging engineers and leaders across the network.
- Increased employee engagement in the 'Innovate and Elevate' program by 47% in 2024, promoting a culture of continuous improvement and innovation within the organization.
- Maintained strict oversight of PRM budget control, tracking purchase requisition approvals to ensure financial discipline while collaborating with the controls team on equipment efficiency projects.
- Led impactful training programs for the Network Continuous Improvement team, significantly improving TAC training, controls training, and predictive maintenance training across the organization.
- Elevated asset management practices by benchmarking against industry best practices, implementing a comprehensive approach to asset lifecycle management, and developing a Continuous Improvement project management SOP.
Reliability Engineering Manager - USA & Canada
CBRE - Amazon Account
Ottawa-Remote, Ontario
10.2022 - 03.2024
- Led, coached, and trained a team of 20+ Reliability Engineers across over 140 Amazon warehouse facilities and robotics sort centers throughout the USA and Canada. Promoted best practices in reliability engineering, operational excellence, and continuous improvement.
- Directed multiple high-impact financial savings projects, including in-house roller rebuilds, an automated Bill of Material dashboard, and strategic parts repair. Sorter optimization and maintenance cost reductions achieved $9.7 million in savings in 2023.
- Spearheaded Amazon's Operational Excellence, Continuous Improvement, and Innovate and Elevate programs, driving significant improvements in cost efficiency, output, and facility operations through streamlined, automated workflows, and advanced process design.
- Conducted in-depth analyses of system functions, budgets, and operational objectives to identify and implement critical improvements. Improved cost-efficiency and equipment output through targeted corrective maintenance, repairs, and calibration.
- Assessed task completion to meet tight deadlines, delivering projects that exceeded client expectations and increased revenue opportunities.
- Authored comprehensive technical reports and project proposals, capturing insights and achievements to support future initiatives.
- Established relationships with vendors to obtain materials at cost-effective prices.
- Organized and led a comprehensive Reliability Engineering Summit, providing training, coaching, and mentorship to new engineers across the network.
- Conducted weekly engineering calls to align on priorities, share best practices, address challenges, and foster collaboration across teams, ensuring consistent progress toward reliability and operational excellence goals.
- Developed and executed strategic plans for the engineering department, aligning with overall company objectives and driving technological advancements.
- Organized data and modeled information for use in key decision-making.
- Streamlined and automated internal processes to improve overall workflows.
- Drafted technical write-ups of past projects for proposals and projects.
- Designed and implemented engineering projects that exceeded client expectations and bolstered revenue opportunities.
Reliability Program Manager
CBRE , Amazon Account
Ottawa, Canada
07.2021 - 09.2022
- Managed a multidisciplinary team of 14 professionals, including Predictive Maintenance (PdM) Subject Matter Experts (SMEs), CMMS specialists, Maintenance Planners/Schedulers, and Inventory Management specialists, driving the development and implementation of reliability improvement projects.
- Designed and implemented a comprehensive training program for PdM SMEs. Collaborated closely with the Senior Maintenance Manager and Learning Development team to track technician training progress and establish a skill matrix.
- Worked in partnership with Operations, Maintenance, and Quality departments to ensure all equipment met safety, quality, and regulatory standards, enhancing overall operational performance.
- Developed a robust reliability program, conducting failure analysis of components, and predictive modeling using data from Amazon's legacy sites in North America to identify areas for improvement.
- Created a Bill of Materials (BOM) Dashboard to address critical spare availability issues by leveraging Mean Time Between Failures (MTBF) and Mean Time To Failure (MTTF) data. Developed data management plans to collect, manage, and analyze operational data effectively.
- Collaborated with the Operations Engineering team to develop a prioritized asset criticality list and ensured quality standards were met during the installation and operation of new assets.
- Managed and monitored key performance indicators (KPIs), such as Overall Equipment Effectiveness (OEE), equipment health risk, critical backlog management, PM and PdM completion rates, technician training, safety compliance, and budget adherence, driving continuous improvement across operations.
- Prepared detailed ROI analyses for new reliability initiatives and developed presentations for senior leadership to enhance visibility of material management and operational standards.
- Conducted root cause analyses using CauseLink software to identify and resolve systemic equipment failure issues. Partnered with the Central Reliability team to implement permanent corrective actions, utilizing FMEA tools.
- Led projects aimed at improving inventory management and maintenance planning processes at Amazon's legacy sites, ensuring operational efficiency and resource optimization.
- Developed and implemented audits for the PdM program, store management, and lubrication initiatives. Assessed project scopes and defined testing requirements for programs at Ottawa and Montreal robotic sites, including oil analysis and condition monitoring.
- Oversaw the warranty program, ensuring compliance and effectiveness.
- Enhanced productivity and performance by developing CMMS strategies and maintenance planning, providing hands-on coaching to achieve company objectives.
- Provided strategic direction to mitigate backlog work order issues and ensure timely project completion.
- Initiated programs aligned with the organization's long-term goals, successfully recruiting and hiring skilled professionals to strengthen the team.
- Conducted weekly meetings with department heads to discuss challenges and opportunities for improvement. Served as a Safety Committee member, promoting a culture of safety within the organization.
Reliability Engineer and Material Coordinator
AV Terrace Bay - Pulp Mill
Terrace Bay, Canada
05.2019 - 06.2021
- Optimized and identified Preventive Maintenance Program by analyzing equipment work order history , engineering and operation feedback.
- Prepared ROI (Return on Investment) for executives to deliver better project scope.
- Prepared Repair program for Critical repairable assets based on MTTR data.
- Developed and led audit program for spare store, Lubrication program and PM/Pdm program.
- Developed and initiated preventative/predictive/condition-based monitoring program for critical assets.
- Defined operational and technical specifications and standards.
- Performed root cause analysis to determine Permanent corrective actions and reduce future failure percentage.
- Performed Failure mode effect analysis on critical asset to determine potential failure and find corrective actions.
- Analyzed and checked department's maintenance procedures and suggested effective methods.
- Ensured all critical reliability tasks are performed during short/ major shutdowns.
- Developed an innovative method for monitoring defective products that lead to better maintenance process and reduced failure rate
- Initiated a new method to conduct analysis on organization's manufacturing processes, equipment and components
- Collected and analyzed historic data to evaluate and identify current as well as future parameters which could help in cost reduction.
- Provided technical expertise on all matters of reliability engineering, assessment, and monitoring for all process equipment
- Implemented reliability improvement projects such as ultrasound technology & UE Ontrak System.
- Assisted operations with equipment troubleshooting.
- Prepared and presented various KPIs, pie charts, graphs, and reports to senior executive.
- Worked with maintenance & engineering team to develop processes that improve the reliability of the plant.
- Supervised team of lubrication technicians, Vibration analysts, NDT Technicians & HVAC Technicians.
- Prepared PM & PDM Routes for the mill.
- Prepared Thickness testing route for pulp digesters.
- Led used oil recycling project.
- Prepared reports, analyzed data, and provided recommendations for improving facility operations and resolving equipment related issues.
- Implemented Oil analysis program and defined route & frequency for critical assets such a turbine, critical pumps, critical hydraulic systems and reducers/gearboxes..
- Ensured test results and action plans would be shared with responsible stack holders.
- Monitored MTBF and MTTF for Critical spares to reevaluate/correct Min-Max, Lead time, Criticality.
- Worked on various projects such as rebuild of Water chillar, Air Handling units , turbine coupling and Critical Hydraulics system through out the facility.
- Led "Identification and optimization of Bleach Plant" task force to improve plant equipment reliability and process reliability by using DMAIC Six sigma Methodology.
- Recognized and awarded as an Employee of the year 2020 for outstanding performance and team contributions.
HVAC Control System Specialist
Barcold Controls Ltd, Ainsworth Company
Thunder Bay, Ontario
05.2018 - 05.2019
- Prepared Technical Report and Service Contracts for Respective Clients.
- Performed regular preventative maintenance on HVAC equipment to maintained continued operation and operator safety.
- Engaged in troubleshooting of machinery malfunctions through use of test instruments and observation of defective equipment, and analyzing for sources of problems.
- Prepared and presented technical proposals for clients.
- Performed Root cause analysis.
- identified energy saving opportunity for various clients and worked on energy saving project.
- Troubleshot and resolved problems within programs and systems.
- Crafted diagrams and flowcharts outlining logical operational steps.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Investigated major malfunctions and breakdowns of heating, refrigeration, and air conditioning system.
- Supplied technical support to clients and contractors.
- Installed, commissioned and maintained control systems and other technical components to complete equipment installations.
- Inspected and repaired program systems and components.
- Organized, analyzed and prepared technical data reports.
- Supplied data to field operators, technicians, engineers and supervisors.
- Tested components, assemblies and systems to diagnose problems.
- Prepared operational reports and provided information to Managers.
- Monitored and logged all parts and devices used on each service requests.
- Recommended corrective and preventive actions to improve equipment reliability.
- Managed quality control and maintained high level of customer satisfaction.
Maintenance & Reliability Engineer
Jainam Enterprise Ltd. - Paper Mill
Ahmedabad, India
02.2013 - 08.2016
- Managed work force utilization, space requirements and workflow.
- Performed Root Cause analysis and Failure mode effect analysis.
- Developed Condition monitoring, PM and Pd.M Program for assets.
- Maintained timely and accurate oral and written technical reports of engineering activities.
- Troubleshot production tooling and equipment.
- Coordinated contractors, stack holders and other project team members to deliver high-quality projects within specified time frames.
- Directed system, equipment and component installations.
- Improved methods and procedures for processes, measurement, documenting and workflow techniques.
- Established and managed successful approaches to predictive, preventive and corrective maintenance of facility machinery.
- Researched and analyzed customer design proposals, specifications, manuals and other data.
- Troubleshot, diagnosed and repaired engineering equipment.
- Investigated component failures on Lamination/slitter/paper board cutting systems to diagnose cause and determine corrective action.
- Developed, coordinated and monitored all aspects of production.
- Developed and enforced standards, procedures and compliance.
- Contacted vendors to procure equipment and tools to meet organizational demand.
- Recommended design modifications to eliminate component and system malfunctions.
- Maintained daily communications with customers to ensure resolution and proper follow up.
- Efficiently executed shut downs for planned maintenance.
- Minimized downtime and improved productivity by increasing equipment and process reliability.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
- Investigated accidents and injuries, preparing reports on findings Accomplishments.
- Developed a test result database to improve the accuracy and efficiency of analysis and reporting.
Technical Specialist
Skoda - Volkswegan Group
Ahmedabad, Gujarat
07.2011 - 01.2013
- Assisted in the installation, testing and maintenance of hardware and software systems.
- Provided technical assistance to clients by troubleshooting system problems.
- Collaborate with engineering teams to design and implement improvements in manufacturing processes.
- Develop and maintain comprehensive technical documentation, including service manuals and repair guidelines, to enhance technician efficiency and accuracy.
- Analyze warranty data and customer feedback to identify trends and recommend solutions, driving continuous improvement initiatives.
- Perform root cause analysis on manufacturing faults and provide detailed reports to identify the source of issues and recommend corrective actions.
Aircraft Technician
Mesco Airlines
Mumbai, Maharashtra, India
10.2010 - 06.2011
- Read and interpreted safety rules, operating and maintenance instructions and procedure manuals to solve problems.
- Performed time compliance technical orders and service instructions to install structural components.
- Serviced and lubricated aircraft and subsystems as directed.
- Preserved units or parts during work process, installation and storage.
- Used current data and proper tools to perform maintenance.
- Completed flightline, hangar maintenance and repairs on assigned aircraft.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Repaired and serviced air conditioning, heating and electrical systems.
- Reviewed work orders and discussed with supervisors.
Aircraft Technician
Shaurya Aeronautics Pvt.Ltd
New Delhi, India
02.2010 - 08.2010
- Performed maintenance services such as lubricating components.
- Recommended replacement, repair or modification of aircraft equipment based on inspection.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Executed corrosion control and inspection duties with minimal supervision.
- Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
- Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
Education
Diploma - Mechanical Engineering
Confederation College
Thunder Bay, OntarioBachelor of Science - Aircraft Maintenance Engineering
WIIA, Indus University
Ahmedabad, IndiaBachelor of Technology - Mechanical Engineering
Singhania University
IndiaMBA - Business Analystic
Carleton University
Ottawa, NoneSkills
- Team Management and Leadership
- Continuous Improvement
- Project Management
- SMRP Body of Knowledge
- SAP and EAM knowledge
- Total Productive Maintenance Knowledge
- ISO Certified Machine Lubricant Analyst
- Lean Six Sigma Green and Black Belt
- Training Initiatives
- Auditing Procedures
- Return on Investment
- Repair and Service Contracts
- Verbal and written communication
- Problem-Solving
- Documentation and reporting
- Cost and material calculation
- Budget Estimation
- Performance Analysis
- Equipment Functional Improvement
- Microsoft Office
- RCA & FMEA
- Shutdown Planning
- Flexible
- Reliability Centered Maintenance
- Process Improvements
- Cost reduction
- Program Optimization
- Employee Motivation
- Change Management
- Policy development and enforcement
- Capital Projects
- Ownership
- Data analytics
- Deep learning
- People skills
- Team Management
- Computer Skills
- Training & Development
- Critical Thinking
- Problem Resolution
- Coaching and Mentoring
- Decision-making skills
- Vendor Sourcing
Certification
- Licensed Level-1 , Airborne ultrasound. ID: UETNA20220675
- Masterclass Maintenance and Reliability best practices with SMRP body of knowledge Training - 2022
- TPM Certified. ID: 84510879
- Licensed General engineering and maintenance practices issued in 2009 by Director general of civil aviation, Government of India.
- Licensed Aircraft rules and regulation issued in 2008 by Director general of civil aviation, Government of India.
- Certified lean six sigma green belt. ID: 72332988
- Certified ISO Level-1 Machine Lubricant Analyst issued by International Council for Machinery Lubrication. ID: MLA 1 -012725.
- SAS Programming 1 : Essentials
- Lean Six Sigma Black Belt : Credential ID 81168700
- Lean Six Sigma Green Belt : Credential ID 72332988
- Project Management Professional Course
Timeline
Sr. Reliability Engineering Manager - USA & Canada
CBRE - Amazon Account
04.2024 - Current
Reliability Engineering Manager - USA & Canada
CBRE - Amazon Account
10.2022 - 03.2024
Reliability Program Manager
CBRE , Amazon Account
07.2021 - 09.2022
Reliability Engineer and Material Coordinator
AV Terrace Bay - Pulp Mill
05.2019 - 06.2021
HVAC Control System Specialist
Barcold Controls Ltd, Ainsworth Company
05.2018 - 05.2019
Maintenance & Reliability Engineer
Jainam Enterprise Ltd. - Paper Mill
02.2013 - 08.2016
Technical Specialist
Skoda - Volkswegan Group
07.2011 - 01.2013
Aircraft Technician
Mesco Airlines
10.2010 - 06.2011
Aircraft Technician
Shaurya Aeronautics Pvt.Ltd
02.2010 - 08.2010
- Licensed Level-1 , Airborne ultrasound. ID: UETNA20220675
- Masterclass Maintenance and Reliability best practices with SMRP body of knowledge Training - 2022
- TPM Certified. ID: 84510879
- Licensed General engineering and maintenance practices issued in 2009 by Director general of civil aviation, Government of India.
- Licensed Aircraft rules and regulation issued in 2008 by Director general of civil aviation, Government of India.
- Certified lean six sigma green belt. ID: 72332988
- Certified ISO Level-1 Machine Lubricant Analyst issued by International Council for Machinery Lubrication. ID: MLA 1 -012725.
- SAS Programming 1 : Essentials
- Lean Six Sigma Black Belt : Credential ID 81168700
- Lean Six Sigma Green Belt : Credential ID 72332988
- Project Management Professional Course
Diploma - Mechanical Engineering
Confederation College
Bachelor of Science - Aircraft Maintenance Engineering
WIIA, Indus University
Bachelor of Technology - Mechanical Engineering
Singhania University
MBA - Business Analystic
Carleton University
Similar Profiles
Brian AlvesBrian Alves
CMMS Administrator at CBRE- Amazon AccountCMMS Administrator at CBRE- Amazon Account
Jesse DumbletonJesse Dumbleton
Reliability Maintenance Engineer at CBRE (Amazon Account)Reliability Maintenance Engineer at CBRE (Amazon Account)
Jason RobertsonJason Robertson
Maintenance Technician at CBRE-Walmart AccountMaintenance Technician at CBRE-Walmart Account