Gulshan Khanna
Brampton,Canada
Summary
Seasoned and results-driven professional with over 30 years of experience in project-based and tender-driven sales, manufacturing operations, contract management, and procurement within industrial, construction, and manufacturing environments. Expertise in leading cross-functional teams to streamline operations across diverse settings, including assembly lines, warehouses, logistics, and telecom infrastructure installations. Proven track record in B2B sales, key account relationship management, and client retention, with a strong focus on pricing strategy and supplier relationship building that fosters long-term partnerships. Skilled in managing multidisciplinary teams—encompassing procurement specialists, project managers, estimators, AutoCAD technicians, coordinators, and finance professionals—while optimizing workflows through Lean and Six Sigma methodologies.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Sales & Delivery Head-Canada
Startech Networks Canada Inc.
02.2025 - 08.2025
- Business Development & revenue growth strategies for Canadian Market
- Overseeing Project Services, ensuring effective coordination among project, engineering, and support teams.
- Enhanced workflow efficiencies by 30% through digital transformation initiatives.
- Managed client communications and ensured service excellence across multiple telecom infrastructure rollouts.
- Collaborated with Sales, Production, and Support teams to deliver seamless customer experiences.
- Supervised invoicing, quoting, and project documentation processes in alignment with client contracts.
G.M. Operations
ANET Fiber Tech Inc.
01.2020 - 12.2024
- Started Ontario branch from scratch, developed field teams, warehouse & logistics operations
- Successful sales efforts participating in RFQs/Bids, winning large contracts and ensuring consistent timely deliveries with quality, quantity & price satisfaction.
- Led project and operations teams delivering 5G network and construction support services.
- Managed end-to-end operational workflow including procurement, logistics, and field support.
- Implemented process improvements and staff training programs that enhanced productivity by 25%.
- Ensured high client satisfaction through proactive communication and project delivery tracking.
Vice President – Commercial
Vodafone Idea Ltd.
01.2018 - 01.2019
- Directed large-scale project procurement, contract management, and service operations across 20,000+ sites.
- Led a multidisciplinary team ensuring project timelines, quality standards, and cost optimization.
- Partnered with legal and compliance teams to align operations with governance and regulatory standards.
Functional Head – Procurement
Idea Cellular Ltd.
01.2009 - 01.2018
- Managed multi-regional project services and procurement teams driving telecom infrastructure rollouts.
- Implemented KPI-based governance systems for better visibility into project and vendor performance.
- Streamlined processes improving delivery timelines and vendor accountability.
- Collaborated with engineering and finance teams for budget control and quality assurance.
Project Commercial Lead - North India
Reliance Communications Ltd.
01.2004 - 01.2009
- Oversaw procurement and project operations for telecom construction and installation activities, coordinating with cross-functional teams for contract execution, logistics, and vendor performance, supported operational excellence initiatives that reduced lead times and improved service delivery.
Project Manager
Punjab Communications Ltd.
01.1991 - 01.2004
- Managed end-to-end manufacturing operations, including assembly line supervision, quality assurance, and logistics.
- Implemented ERP systems and ISO9001 processes to enhance traceability and efficiency.
- Directed a multidisciplinary production team handling telecom and electronics assembly and testing.
- Introduced process automation and lean methodologies, improving throughput and cost efficiency.
Education
MBA - Marketing
Panjab University
Chandigarh11-1999
Bachelor of Engineering - Mechanical
Panjab Engineering College
Chandigarh08-1991
Skills
- B2B sales, Market Research & Competitor Analysis, Revenue Growth Strategy
- Client Relationship & Account Management, CRM, invoicing & Sales Reporting
- Manufacturing & Project operations Leadership
- Workflow Coordination & Process Optimization, ERP Systems (SAP, Oracle)
- MIS, Documentation for ISO 9001, ISO 14001, ISO 45001
- Cross-Functional Team Development, training, coaching
- Procurement & Contracts, Vendor Management
- Continuous Improvement (Lean, Six Sigma), Quality Control, BPR & Innovation management
ADDITIONAL INFORMATION
Languages: English, Hindi, Punjabi
Full Professional
Certification
Six Sigma Green Belt Certification, Coaching for Managers, ISO9001 Lead Auditor.
ADDITIONAL INFORMATION
Tools: SAP MM, Oracle ERP, Data analysis, Excel, PowerPoint, MS Office
Timeline
Sales & Delivery Head-Canada
Startech Networks Canada Inc.
02.2025 - 08.2025
G.M. Operations
ANET Fiber Tech Inc.
01.2020 - 12.2024
Vice President – Commercial
Vodafone Idea Ltd.
01.2018 - 01.2019
Functional Head – Procurement
Idea Cellular Ltd.
01.2009 - 01.2018
Project Commercial Lead - North India
Reliance Communications Ltd.
01.2004 - 01.2009
Project Manager
Punjab Communications Ltd.
01.1991 - 01.2004
MBA - Marketing
Panjab University
Bachelor of Engineering - Mechanical
Panjab Engineering College