Chloe Ferrer
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities such as in reception and clerical work with a positive attitude. Equipped to handle fast-paced office operations with continuous flow of patients and assignments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Primary Care Assistant
Nine Circles Community Health Centre
08.2022 - 01.2024
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
Secretary 2/Clerk
Health Sciences Centre- Manitoba Renal Program
06.2022 - 08.2022
- Maintained a well-organized work environment by filing documents efficiently, enabling easy access to essential information when needed.
- Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit.
Sales Associate
EQ3 Outlet
02.2020 - 08.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Managed month-end sales spreadsheets to ensure inventory and sales are accurate and up to date.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sale Represented/Staff Member
Crock a Doodle
07.2018 - 03.2020
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Increased employee productivity by implementing efficient work processes and time management strategies.
Customer Service Representative
Lifetouch Inc.
10.2019 - 12.2019
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
Certificate -
Manitoba Institute of Trade And Technology
Winnipeg, Manitoba06.2022
High School Diploma -
Kildonan East Collegiate
Winnipeg, Manitoba06.2019
Skills
- Customer service
- Organizational skills
- Administrative Tasks
- Healthcare Software Proficiency
- Interpersonal Skills
- Telephone Etiquette
- Prioritization
- Inventory management
- Problem-solving
- Sales techniques
Certification
- 03/05/2022, Violence Protection Program (VPP)
- 03/04/2022, Personal Health Information Act (PHIA)
- 02/28/2022, Workplace Hazardous Material Information System (WHMIS)
- 02/01/2022, First Aid with CPR and AED
- 02/01/2022, N95 Mask Fit Testing
References
- Michelle Kornelson, Manager, Nine Circles Community Centre, (204) 430-5267
- Sahar Rahmati, Practicum Preceptor, Health Sciences Centre, (204) 962-2037
- Dave Bellis, Manager, EQ3 Outlet, (204) 999-6008
- Leah Belen, Manager, Crock a Doodle, (204) 226-4942
Volunteer Experience
- 01/2022-06/2023, Youth Mentor, Riverwood Church Community, Winnipeg, Manitoba
- 05/2022-06/2022, Renal Health Clinic Unit Clerk, Health Science Centre, Winnipeg, Manitoba
- 04/2019-06/2019, Vet/Tech Assistant, Alpine Animal Hospital, Winnipeg, Manitoba
- 10/2017-12/2018, Water Delivery Assistant, Concordia Hospital, Winnipeg, Manitoba
- 10/2017- 06/2018, Child Care Centre, Concordia Hospital, Winnipeg, Manitoba
Timeline
Primary Care Assistant
Nine Circles Community Health Centre
08.2022 - 01.2024
Secretary 2/Clerk
Health Sciences Centre- Manitoba Renal Program
06.2022 - 08.2022
Sales Associate
EQ3 Outlet
02.2020 - 08.2022
Customer Service Representative
Lifetouch Inc.
10.2019 - 12.2019
Sale Represented/Staff Member
Crock a Doodle
07.2018 - 03.2020
Certificate -
Manitoba Institute of Trade And Technology
High School Diploma -
Kildonan East Collegiate
- 03/05/2022, Violence Protection Program (VPP)
- 03/04/2022, Personal Health Information Act (PHIA)
- 02/28/2022, Workplace Hazardous Material Information System (WHMIS)
- 02/01/2022, First Aid with CPR and AED
- 02/01/2022, N95 Mask Fit Testing
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