Chiranjeev Singh
Surrey,BC
Summary
Safety focused Transit worker bringing strong background working with general public. Experienced working in challenging environments dealing and addressing people with professionalism and accuracy.
Overview
9
9
years of professional experience
Work History
Transit Operator
Coast Mountain Bus Company
05.2022 - Current
- Driving and Safety: Operate vehicles on assigned routes, comply with traffic laws, and conduct safety checks.
- Customer Service: Greet passengers, assist with boarding, provide route and schedule information, and handle inquiries and complaints professionally.
- Maintained perfect attendance while working on Spareboard since the beginning of service , demonstrating consistent punctuality and reliability across continuously changing schedules, routes, and shift assignments at all hours.
- Communication: Maintain clear communication with dispatchers and passengers.
- Emergency Response: Manage and respond to emergencies calmly and effectively. Professionalism, empathy, and a commitment to creating a positive travel experience are essential.
- Provided exceptional customer service by engaging with passengers in friendly manner during their journey.
- Protected passengers, vehicles and general public by carefully following road rules.
Store Manager
Petro-Canada
03.2018 - 05.2022
- Managed 7 different locations as and when needed in different cities with 2 locations at a time and adapted to local community requirements accordingly
- Received various recognitions over the time for achieving sale targets and maintaining a safety mindset always
- Manage hiring, training, and coaching employees to maximize performance in customer service and revenue generation
- Implemented succession planning by training and developing 4 associates into leadership positions
- Maintain and organize all documentation as required by law and by the head office, for smooth daily operations and to ensure safety all the time inside and out
Assistant Store Manager
Petro-Canada
01.2017 - 02.2018
- Received sales star and employee of the year award in 2017 in a cluster of 13 stores with more than 150 employees
- Received best store employee recognition from Petro-Canada head office
- Prioritized sanitation, safety and health standards in work areas to meet government requirements.
Education
Post-Baccalaureate Diploma - Accounting
Douglas College
New Westminster05-2017
Bachelor of Commerce -
Shir Aurobindo College Of Commerce And Management
Ludhiana,India05-2014
Skills
- Effective Verbal and written communication
- Team collaboration
- Emergency response readiness
- Physical stamina
- Regulatory reporting
- Problem-solving abilities
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Transit Operator
Coast Mountain Bus Company
05.2022 - Current
Store Manager
Petro-Canada
03.2018 - 05.2022
Assistant Store Manager
Petro-Canada
01.2017 - 02.2018
Post-Baccalaureate Diploma - Accounting
Douglas College
Bachelor of Commerce -
Shir Aurobindo College Of Commerce And Management