Chirag Verma
Scarborough
Summary
Highly motivated and passionate individual with a background in security operations, seeking a challenging position with the Railway industry. Eager to leverage skills in systematic problem-solving, customer service, and security protocols to contribute effectively to Railway's mission while embarking on a rewarding career in the railway industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Paladin Security
04.2023 - Current
- Conduct regular patrols to monitor property for suspicious activities and safety hazards
- Ensure proper security measures by inspecting access points
- Respond promptly to security alarms and emergencies
- Operate security systems effectively for surveillance and control
- Provide assistance and information to tenants, employees, and visitors
- Conduct thorough investigations and write detailed incident reports
- Collaborate with law enforcement and emergency services when necessary
- Participate in regular training sessions to enhance skills and knowledge
- Work closely with property management to address security concerns.
Concierge (Condominium)
Meridian Security
01.2023 - 04.2023
- Provide excellent customer service to residents and visitors
- Manage access control and respond to inquiries
- Conduct regular patrols to ensure premises' security
- Implement security protocols and procedures.
Event Security Officer
Pivot Security
06.2022 - 12.2022
- Ensure safety of attendees and staff at event venues
- Conduct inspections and identify security risks
- Respond to emergencies and manage crowd control.
Education
Marketing
Seneca College
Toronto, ON12.2023
Skills
- Systematic problem-solving
- Quality issue identification and resolution
- Excellent interpersonal communication
- Strong client relationship management
- Computer proficiency: MS Office Suite, Traktik Patrolling System, Avigilon Surveillance Systems, Dispatch Operations
- Customer service excellence
- Attention to detail
- Strong organizational skills
- Ability to stay calm in emergencies
- Persuasive selling
Certification
- Use of Force
- First Aid and CPR
- WHMIS
- MOAB
- Fire Safety
- Note-taking and Report Writing
- Computer Safety Awareness
- Customer Service
- Active Shooter Situation
- Bomb Threats
- Diversity Awareness
- Field Level Risk Assessments
- High Rise Tower Security
- Mental Health Awareness
- Responding to Opioid Overdoses
- Threat Assessment Management
- Patrol Procedure
- Workplace Violence and Harassment
- Human Rights Training
- Customer Service Standards Training
- Fire Safety and High-Risk Building
- Slip, Trip, and Fall Prevention
- Workplace Respect
Timeline
Security Guard
Paladin Security
04.2023 - Current
Concierge (Condominium)
Meridian Security
01.2023 - 04.2023
Event Security Officer
Pivot Security
06.2022 - 12.2022
Marketing
Seneca College
- Use of Force
- First Aid and CPR
- WHMIS
- MOAB
- Fire Safety
- Note-taking and Report Writing
- Computer Safety Awareness
- Customer Service
- Active Shooter Situation
- Bomb Threats
- Diversity Awareness
- Field Level Risk Assessments
- High Rise Tower Security
- Mental Health Awareness
- Responding to Opioid Overdoses
- Threat Assessment Management
- Patrol Procedure
- Workplace Violence and Harassment
- Human Rights Training
- Customer Service Standards Training
- Fire Safety and High-Risk Building
- Slip, Trip, and Fall Prevention
- Workplace Respect
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