Summary
Overview
Work History
Education
Skills
Languages
Certification
Attributes
Father's Name
Mother's Name
Personal Information
Hobbies and Interests
Timeline
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Mandeep Sharma

Calgary,AB

Summary

To excel in the field of management and to work for an industry where I will get a chance to use my skills, talent, creativity, ability and knowledge to the maximum and contribute to the growth of organization as well as myself.

Overview

6
6
years of professional experience
1
1
Certification

Work History

SECURITY GUARD

ASIS agency
  • Security guard at WINNERS and TESLA at private parking lot for 3 months under ASIS agency
  • Worked as front (security check) security guard under ASIS agency for ever after music festival
  • Dollarama security check guard
  • Worked as patrol guard in buildings Inspect and patrol premises regularly
  • Monitor property entrance
  • Authorize entrance of people and vehicles
  • Report any suspicious behaviors and happenings
  • Secure all exits, doors, and windows
  • Monitor surveillance cameras

Branch Manager

Indusind Bank
11.2021 - 01.2023
  • Audit and Service Quality Business Achievement and Development Customer Services - Responsible for ensuring those customers get disbursals of amount against the loan as per the new initiatives
  • Ensure quality sourcing of accounts by all sales staff
  • Financial Inclusion that they have availed of, within TAT Ensure that high volume and low value customers are managed effectively - Ensure that branch offers highest quality of service to the customer and meets expected Service Quality standard

Branch Manager

HDFC Bank
04.2021 - 10.2021
  • Audit and Service Quality Business Achievement and Development Operations - Conduct internal checks on a regular basis
  • Monitoring of CH 106 and CH 126 calling
  • Customer Services: - Responsible for ensuring those customers get disbursals of amount against the loan as per the new initiatives
  • Ensure quality sourcing of accounts by all sales staff
  • Financial Inclusion that they have availed of, within TAT Ensure that high volume and low value customers are managed effectively - Ensure that branch offers highest quality of service to the customer and meets expected Service Quality standard

Personal banker Authorizer

HDFC Bank
04.2019 - 03.2021
  • Selling Investment Products - Selling Assets Loans - Opening accounts (SA/CA) - As vault custodian is responsible for all related process checks
  • Audit Compliance

Personal banker Sales

HDFC Bank
05.2017 - 03.2019
  • Sales (Acquiring, Enhancing, Deepening and Retention)
  • Achievement of income plans and other benchmarks
  • Portfolio Management

Education

B.A -

Guru Nanak Dev University, Amritsar
01.2012

XIIth -

PSEB boards
01.2009

Xth -

PSEB Board
01.2007

Skills

  • Conflict Resolution
  • Smart and systematic Worker
  • Advanced computer skills
  • Excellent Interpersonal Skills
  • Excellent Customer Service
  • Good analytical skills
  • Ability to maintain leadership
  • Multi –tasking
  • Goal Achiever

Languages

English
Professional Working

Certification

  • Having VALID ALBERTA SECURITY GUARD LICENSE
  • Having Valid AGLC ProServe Liquor License
  • Valid Alberta Driving License
  • Certified Insurance Regulatory and Development Authority

Attributes

  • I am a hard working and self motivating person willing to take on challenges.
  • I am a focused person with clarity in thoughts and have the ability to communicate with team members.
  • I am a keen observer and a fast learner.

Father's Name

Mr. Haripal Sharma

Mother's Name

Mrs. Rekha Rani

Personal Information

  • Date of Birth: 08/29/90
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

Bike riding, Travelling

Timeline

Branch Manager

Indusind Bank
11.2021 - 01.2023

Branch Manager

HDFC Bank
04.2021 - 10.2021

Personal banker Authorizer

HDFC Bank
04.2019 - 03.2021

Personal banker Sales

HDFC Bank
05.2017 - 03.2019

SECURITY GUARD

ASIS agency

B.A -

Guru Nanak Dev University, Amritsar

XIIth -

PSEB boards

Xth -

PSEB Board
Mandeep Sharma