To excel in the field of management and to work for an industry where I will get a chance to use my skills, talent, creativity, ability and knowledge to the maximum and contribute to the growth of organization as well as myself.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SECURITY GUARD
ASIS agency
Security guard at WINNERS and TESLA at private parking lot for 3 months under ASIS agency
Worked as front (security check) security guard under ASIS agency for ever after music festival
Dollarama security check guard
Worked as patrol guard in buildings Inspect and patrol premises regularly
Monitor property entrance
Authorize entrance of people and vehicles
Report any suspicious behaviors and happenings
Secure all exits, doors, and windows
Monitor surveillance cameras
Branch Manager
Indusind Bank
11.2021 - 01.2023
Audit and Service Quality Business Achievement and Development Customer Services - Responsible for ensuring those customers get disbursals of amount against the loan as per the new initiatives
Ensure quality sourcing of accounts by all sales staff
Financial Inclusion that they have availed of, within TAT Ensure that high volume and low value customers are managed effectively - Ensure that branch offers highest quality of service to the customer and meets expected Service Quality standard
Branch Manager
HDFC Bank
04.2021 - 10.2021
Audit and Service Quality Business Achievement and Development Operations - Conduct internal checks on a regular basis
Monitoring of CH 106 and CH 126 calling
Customer Services: - Responsible for ensuring those customers get disbursals of amount against the loan as per the new initiatives
Ensure quality sourcing of accounts by all sales staff
Financial Inclusion that they have availed of, within TAT Ensure that high volume and low value customers are managed effectively - Ensure that branch offers highest quality of service to the customer and meets expected Service Quality standard
Personal banker Authorizer
HDFC Bank
04.2019 - 03.2021
Selling Investment Products - Selling Assets Loans - Opening accounts (SA/CA) - As vault custodian is responsible for all related process checks
Audit Compliance
Personal banker Sales
HDFC Bank
05.2017 - 03.2019
Sales (Acquiring, Enhancing, Deepening and Retention)
Achievement of income plans and other benchmarks
Portfolio Management
Education
B.A -
Guru Nanak Dev University, Amritsar
01.2012
XIIth -
PSEB boards
01.2009
Xth -
PSEB Board
01.2007
Skills
Conflict Resolution
Smart and systematic Worker
Advanced computer skills
Excellent Interpersonal Skills
Excellent Customer Service
Good analytical skills
Ability to maintain leadership
Multi –tasking
Goal Achiever
Languages
English
Professional Working
Certification
Having VALID ALBERTA SECURITY GUARD LICENSE
Having Valid AGLC ProServe Liquor License
Valid Alberta Driving License
Certified Insurance Regulatory and Development Authority
Attributes
I am a hard working and self motivating person willing to take on challenges.
I am a focused person with clarity in thoughts and have the ability to communicate with team members.