JAN ANTHONY SAAVEDRA SILVA
Oakland
Summary
Dedicated and detail-oriented security guard with a strong focus on safeguarding personnel and premises. Reacts promptly and appropriately to various situations, including criminal activities, fires, and medical emergencies, remaining constantly alert and attentive. Possesses a keen eye for detail and the ability to anticipate trouble, intervening and diffusing situations effectively. Safety-conscious team member with exceptional communication skills and a knack for observing even the smallest details through advanced security cameras. Capable of handling conflicts professionally and resolving them efficiently. With 2 years of experience in monitoring facility staff and visitors, consistently maintaining order and ensuring safety. Adept at quickly learning new procedures and policies, employing defensive tactics within strict guidelines. Excellent listening skills and commitment to service are assets leveraged in emergency response and evaluation procedures.
Overview
3
3
years of professional experience
Work History
Security Guard
ANVIL SECURITY SERVICES INC
10.2022 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Sales Representative
AMTEL LLC
11.2021 - 10.2022
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
Castlemont High School
Oakland, CA05-2022
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Punctuality
- Work ethic
- Relationship building and management
- Patrol techniques
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Conflict Resolution
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Conflict Resolution
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
ANVIL SECURITY SERVICES INC
10.2022 - Current
Sales Representative
AMTEL LLC
11.2021 - 10.2022
High School Diploma -
Castlemont High School
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