Chioma McLean
Brampton,Canada
Summary
To obtain a Registered Massage Therapist (RMT) position where I can contribute to a positive and collaborative clinic environment. I excel in delivering exceptional client care through effective communication, time management, and attention to detail. Fluent in French and highly organized, I bring a client-centered approach and a strong commitment to professional growth.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Back of House Ecommerce Lead
JD SPORTS
10.2022 - Current
- Order processing and shipping within 24-48 hours.
- Daily data-entry, inventory management and cycle counts
Payment service officer
SERVICE CANADA
12.2021 - 12.2022
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
Assistant Store Manager
SOFTMOC
10.2021 - 06.2022
- Assists the store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Shift Supervisor
LCBO
09.2017 - 12.2021
- Responsible for dealing with all customer service concerns while proactively solving the problems at hand for customer service satisfaction.
- Daily tasks included expense reports, employee transaction reports, safe balancing, handling large sums of cash and opening/closing the store.
Education
Advance Diploma - Massage Therapy
HUMBER POLYTECHNIC
TORONTO, ONTARIO04-2025
Certification
- Basic Life Support (BLS) — Valid: July 2025 – July 2026
- Standard First Aid with CPR/AED Level C — Valid: July 1, 2024 – July 31, 2027
- Respiratory Mask Fit — Valid: July 1, 2024 – July 31, 2026
- Smart Serve Ontario — Issued: April 1, 2019
Clinical experience
Humber College Student Massage Therapy Clinic
Student Massage Therapist | Toronto, ON | SEPTEMBER 2024 – APRIL 2026
- Performed client assessments, developed individualized treatment plans, and delivered therapeutic massage treatments to a diverse client population.
- Educated clients on home care and maintained accurate SOAP documentation while adhering to CMTO standards and clinic protocols.
Mind Forward
Student Massage Therapist | Mississauga, ON | MARCH 2026
- Provided therapeutic massage treatments to individuals with acquired brain injuries (ABI), adapting techniques to meet each client's functional abilities and treatment goals.
- Applied trauma-informed, client-centred care while adapting treatments to meet each client's physical and emotional needs.
Circle of care
Student Massage Therapist | Toronto, ON | JANUARY 2026
- Provided therapeutic massage treatments to palliative care patients and caregivers, adapting treatments to promote comfort, relaxation, pain management, and overall well-being.
Loft A
Student Massage Therapist | Toronto, ON | SEPT 2025
- Supported clients facing mental health and addiction challenges through therapeutic massage
- Adapted treatments to suit physical and emotional sensitivities
- Practiced trauma-informed care and maintained strong professional boundaries
Canadian ICE Academy
Student Massage Therapist | Mississauga, ON | MARCH 2025
- Provided massage therapy to athletes, focusing on injury prevention, rehabilitation, and performance recovery
- Collaborated with coaching and athletic staff to tailor treatment to sports-specific needs
- Developed skills in deep tissue and myofascial techniques under supervision
Black Creek Community Health Centre
Student Massage Therapist | Toronto, ON | JAN 2025
- Delivered therapeutic massage treatments to diverse client populations (infants, pregnant individuals, and postpartum mothers) in a community health setting. Adapting techniques to safely address their unique needs throughout pregnancy and the postpartum period.
References
References available upon request.
Timeline
Back of House Ecommerce Lead
JD SPORTS
10.2022 - Current
Payment service officer
SERVICE CANADA
12.2021 - 12.2022
Assistant Store Manager
SOFTMOC
10.2021 - 06.2022
Shift Supervisor
LCBO
09.2017 - 12.2021
Advance Diploma - Massage Therapy
HUMBER POLYTECHNIC