Chioma McLean
Brampton,Canada
Summary
To obtain a Registered Massage Therapist (RMT) position where I can contribute to a positive and collaborative clinic environment. I excel in delivering exceptional client care through effective communication, time management, and attention to detail. Fluent in French and highly organized, I bring a client-centered approach and a strong commitment to professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Back of House Ecommerce Lead
JD SPORTS
11.2022 - Current
- Order processing and shipping within 24-48 hours.
- Daily data-entry, inventory management and cycle counts
Payment service officer
SERVICE CANADA
01.2022 - 01.2023
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
Assistant Store Manager
SOFTMOC
11.2021 - 07.2022
- Assists the store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Shift Supervisor
LCBO
10.2017 - 01.2022
- Responsible for dealing with all customer service concerns while proactively solving the problems at hand for customer service satisfaction.
- Daily tasks included expense reports, employee transaction reports, safe balancing, handling large sums of cash and opening/closing the store.
Education
Advance Diploma - Massage Therapy
HUMBER POLYTECHNIC
TORONTO, ONTARIO04-2025
Clinical experience
Black Creek Community Health Centre
Student Massage Therapist | Toronto, ON | JAN 2025
- Delivered therapeutic massage treatments to diverse client populations in a community health setting
- Focused on client comfort, assessment, and personalized treatment plans
- Maintained clear, professional SOAP notes and upheld hygiene and safety standards
Canadian ICE Academy
Student Massage Therapist | Toronto, ON | MARCH 2025
- Provided massage therapy to athletes, focusing on injury prevention, rehabilitation, and performance recovery
- Collaborated with coaching and athletic staff to tailor treatment to sports-specific needs
- Developed skills in deep tissue and myofascial techniques under supervision
Loft A
Student Massage Therapist | Toronto, ON | SEPT 2025
- Supported clients facing mental health and addiction challenges through therapeutic massage
- Adapted treatments to suit physical and emotional sensitivities
- Practiced trauma-informed care and maintained strong professional boundaries
Certification
- Basic Life Support (BLS) — Valid: July 2025 – July 2026
- Standard First Aid with CPR/AED Level C — Valid: July 1, 2024 – July 31, 2027
- Respiratory Mask Fit — Valid: July 1, 2024 – July 31, 2026
- Smart Serve Ontario — Issued: April 1, 2019
References
References available upon request.
Timeline
Back of House Ecommerce Lead
JD SPORTS
11.2022 - Current
Payment service officer
SERVICE CANADA
01.2022 - 01.2023
Assistant Store Manager
SOFTMOC
11.2021 - 07.2022
Shift Supervisor
LCBO
10.2017 - 01.2022
Advance Diploma - Massage Therapy
HUMBER POLYTECHNIC