Chioma Amadi

• Delivered high-end bottle service in a fast-paced, upscale nightlife environment
• Provided personalized guest experiences, ensuring VIP clientele satisfaction
• Promoted and upsold premium liquor, champagne, and mixers to increase sales
• Handled cash, credit transactions, and accurate billing under pressure
• Maintained knowledge of drink menus, brand promotions, and specials
• Ensured tables were stocked, clean, and visually appealing throughout service
• Assisted with event promotions, guest list management, and VIP hosting
• Built rapport with regular clients, driving repeat business and loyalty
• Collaborated with bartenders, security, and management for smooth operations
• Adhered to responsible alcohol service and venue safety policies

• Welcomed guests, ensuring a positive first impression.
• Communicated clearly with both guests and staff, ensuring that everyone was in sync, and that all needs were met quickly.
• Resolved guest inquiries and concerns with a friendly approach, ensuring they had an enjoyable experience.
• Managed multiple tasks at once during busy service times, including greeting guests, answering phones, and coordinating with servers.
• Familiarized myself with the menu and drink offerings, which improved my ability to recommend beverages and food pairings to guests
• Worked closely with kitchen and bar staff to ensure timely service and smooth operations, fostering a team-oriented atmosphere.
• Maintained a clean and welcoming environment, which is key in creating an inviting space for guests.

• Led presentations and meetings, effectively communicating information clearly and engagingly
• Converted complex data into actionable campaigns
• Managed appointments, calendars, and correspondence
• Reorganized website content to improve user experience

Greeted and conversed with customers to ensure they had a high-quality experience, and to positively represent the workplace.

Organized inventory and ensured all stations were sufficiently stocked and in order to guarantee a safe and clean environment for the public.