CHINTAN GOHIL
Summary
Accomplished professional growth with a proven track record in team leadership and problem-solving, honed as a Cashier Team Lead at Maruti Suzuki Car Showroom and as the Owner of Computer Designs. Excelled in enhancing customer satisfaction and financial growth through effective communication and strategic planning. Skilled in cash handling and fostering strong customer relations, significantly increasing loyalty and retention.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
Maruti Suzuki Car Showroom
06.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Monitored areas for security issues and safety hazards.
Owner
Computer Designs
06.2011 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Education
Bachelor of Commerce - Accounting
C.U.Shah Commerce College
Ahmedabad03-2010
Skills
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Effective communication
- Customer relations
- Verbal and written communication
Languages
Hindi
Full Professional
English
Full Professional
guy
Native or Bilingual
Timeline
Cashier Team Lead
Maruti Suzuki Car Showroom
06.2024 - Current
Owner
Computer Designs
06.2011 - 04.2024
Bachelor of Commerce - Accounting
C.U.Shah Commerce College
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