Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHINELO EZE

Scarborough,ON

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. I also consider myself a diligent healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Support Worker

SRT MedStaff
08.2020 - Current
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Prepared meals according to dietary needs of individuals served.
  • Laundered clothing and bedding to prevent infection.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.

Developmental Support Worker

Kerry's Place Autism Services
01.2019 - 12.2021

Promoting client's independence and life skills

  • Implemented creative strategies for skill development, adapting techniques to suit each client''s unique learning style.
  • Promoting client's independence and life skills
  • Behavioral support, help clients manage emotions and behaviors safely. Use positive reinforcement and redirection strategies, record and report any challenging behaviors accurately.
  • Providing emotional and social support. Providing companionship and building trusting relationship with clients. Supporting clients in building self-esteem and confidence. Encouraging clients to participate in social, recreational and community activities. Help clients reduce isolation by supporting isolation.
  • Contributed to team meetings by sharing insights, successes, and challenges, fostering a collaborative approach to client support.
  • Developed strong relationships with clients'' families, providing regular updates on progress and wellbeing.
  • Proper documentation and effective communication. Observe and report any changes in the client's condition physically, emotionally and behaviorally. Communicate effectively with the care team, family members and supervisors.

Shelter Intake Worker

Homes First
03.2019 - 05.2021
  • Improved client intake process by streamlining paperwork and enhancing communication between departments.
  • Enhanced client satisfaction by offering compassionate support and addressing individual needs during the intake process.
  • Assisted clients in finding appropriate housing solutions through diligent research and collaboration with local organizations.
  • Managed high-pressure situations with sensitivity and professionalism, providing crisis intervention when necessary.
  • Implemented new strategies in handling challenging behaviors among clientele, leading to a safer environment for both staff and residents.

Education

Some College (No Degree) - Personal Support Worker

Pharma Medical Science College, Toronto ON

Bachelor of Science - Psychology

Nnamdi Azikiwe University , Nigeria
09-2009

Skills

  • Personal care
  • Meal preparation
  • Emotional support
  • Client dressing
  • Privacy and confidentiality
  • Daily living support
  • Interpersonal communication
  • Compassionate care
  • Personal hygiene assistance
  • Active listening
  • Medication and appointment reminders
  • Basic housekeeping
  • Daily living activities assistance
  • Dementia care
  • Mobility assistance
  • Disability support
  • Client relationship management

Certification


  • Recognizing and Responding to Delirium in patients
  • Quality Assurance Measurement
  • Workers Health and Safety Awareness
  • Mental Health First Aid
  • First Aid and CPR level C
  • Crisis Prevention Intervention
  • Diversity and Inclusion
  • AODA
  • Working with People in The Social Sector

Timeline

Personal Support Worker

SRT MedStaff
08.2020 - Current

Shelter Intake Worker

Homes First
03.2019 - 05.2021

Developmental Support Worker

Kerry's Place Autism Services
01.2019 - 12.2021

Some College (No Degree) - Personal Support Worker

Pharma Medical Science College, Toronto ON

Bachelor of Science - Psychology

Nnamdi Azikiwe University , Nigeria
CHINELO EZE